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Emil Dinev

  • Posts: 347
Discount for monthly cleans
« on: May 21, 2013, 03:31:31 pm »
I have been cleaning the carpets in a night club for some time now. It has been a bi-yearly arrangement, but now owners want monthly cleans done with the expected enquiry about price reduction ;D
Mu question is what discount would be normal to give up?
I was thinking of 20%, is it too much or is it just right?

Any thoughts appreciated!

Emil

Phil @ Extreme Clean

  • Posts: 1296
Re: Discount for monthly cleans
« Reply #1 on: May 21, 2013, 05:14:35 pm »
How Big ? How long doe's Take ?  ???
Extreme Clean
Carpets to DRY For!!!!!

www.bookaquote.co.uk

Emil Dinev

  • Posts: 347
Re: Discount for monthly cleans
« Reply #2 on: May 21, 2013, 05:39:15 pm »
I normally charge them just over £360, so with 20% off that would be £290 per clean. It takes me around 5 hrs to do on my own.

dan paton

  • Posts: 492
Re: Discount for monthly cleans
« Reply #3 on: May 21, 2013, 06:17:30 pm »
yeah i'd discount no problem and encap . hwe only when and where required  :)

Phil @ Extreme Clean

  • Posts: 1296
Re: Discount for monthly cleans
« Reply #4 on: May 21, 2013, 06:26:46 pm »
£290 for 5 hrs monthly that's good give them the 20% mate it's a good little earner for you that so keep them sweet mate.
Extreme Clean
Carpets to DRY For!!!!!

www.bookaquote.co.uk

jasonl

  • Posts: 3183
Re: Discount for monthly cleans
« Reply #5 on: May 21, 2013, 06:30:27 pm »
I would negotiate better payment terms if you are not already getting payment on completion.
I clean carpets
I dry Buildings

Emil Dinev

  • Posts: 347
Re: Discount for monthly cleans
« Reply #6 on: May 21, 2013, 06:53:50 pm »
Dan, problem with encap is their customers tend to pour some fair amount champagne on the carpet as in places it's absolutely sticky so i think it must be HWE on each visit.

Jason, i've got 14 day credit term with them, may try and get it down to 7 days.

Phil, it's not bad money for 5 hrs, however club is in Piccadily, Central London and they usually want it done on Sundays at 7 am straight after the fiesta  so not so nice   :-\

wynne jones

  • Posts: 2918
Re: Discount for monthly cleans
« Reply #7 on: May 21, 2013, 06:54:29 pm »
What sort of a relationship do you have with them, can you not find out what they want? Personally I would start by suggesting it might be difficult to fit that commitment into your schedule. For all you know they might think they are chancing their arm asking for a discount or would be ecstatic with 10pc. If they snap your hand off when you say 20pc you can't negotiate the price up.
It's not expensive, you just can't afford it.

COLIN BRIGHT

  • Posts: 787
Re: Discount for monthly cleans
« Reply #8 on: May 21, 2013, 07:31:33 pm »
5 hours for £290?   mmmm id pass, having said that, if its monthly cleaning then it should take you half the time so then its a good rate

JandS

  • Posts: 4265
Re: Discount for monthly cleans
« Reply #9 on: May 21, 2013, 07:39:24 pm »
Love it.
Somebody that would pas on it at £72 per hour.
Or £60 per hour at discount rate.
Impossible done straight away, miracles can take a little longer.

Neil Jones

  • Posts: 1592
Re: Discount for monthly cleans
« Reply #10 on: May 21, 2013, 07:44:59 pm »
Just give them a discount, probably along the lines of what Wynne said and ignore the comments from billy big balls who won't do 5 hours work for £290.

Emil Dinev

  • Posts: 347
Re: Discount for monthly cleans
« Reply #11 on: May 21, 2013, 08:49:42 pm »
Thanks guys, I will offer them 20% off. They have always been extremely happy with my service so think they will accept the price. Will let you know how I get on. :)

Cheers

hotsteam

  • Posts: 424
Re: Discount for monthly cleans
« Reply #12 on: May 21, 2013, 10:29:13 pm »
The danger is they have a couple of cleans done then leave it for ages to the next clean.
Why not do 10 cleans full price then 2 cleans free that way they cannot rip you off.
 
Regards Hotsteam   ::)roll

COLIN BRIGHT

  • Posts: 787
Re: Discount for monthly cleans
« Reply #13 on: May 21, 2013, 10:29:32 pm »
That's right.... Pass

COLIN BRIGHT

  • Posts: 787
Re: Discount for monthly cleans
« Reply #14 on: May 21, 2013, 10:42:15 pm »
Seriously though, if it a regular contract then I'd discount, it sounds like a easy £60 an hour to me, put your iPod on random and away you go

Simon Gerrard

  • Posts: 4405
Re: Discount for monthly cleans
« Reply #15 on: May 22, 2013, 08:13:18 am »
Love it.
Somebody that would pas on it at £72 per hour.
Or £60 per hour at discount rate.

 ;D
It's called bragging.

Phil @ Extreme Clean

  • Posts: 1296
Re: Discount for monthly cleans
« Reply #16 on: May 22, 2013, 08:23:55 am »
Draw up a signed contract were 20% discount each month on a 6 month contract and if your relationship is good ask to pay the 6month up front put it all in a contract so they feel at ease knowing you will turn up or you refund them but if you can't complete because of them then you keep your payments.
Extreme Clean
Carpets to DRY For!!!!!

www.bookaquote.co.uk

Glynn

  • Posts: 1129
Re: Discount for monthly cleans
« Reply #17 on: May 22, 2013, 08:25:12 am »
Why discount it ?, if you went in their club drinking once a month @ £x per drink then decided you were going in 3 times per month would they discount their prices ?.
Regards
Glynn

rich123

  • Posts: 59
Re: Discount for monthly cleans
« Reply #18 on: May 22, 2013, 08:57:32 am »
A discount is good to keep them sweet, but why 20%?
They love what you do, they havent asked for a discount
have they?
Why are you knocking such a chunk off?
Which you're clearly not sure about.
I understand you want to show some gratitude.
If you think 20% is too much, just say to them something like
you appreciate the continuing business from now you'l do it for
£320.
That way you've knocked abit off which the'l love and you've not
Given too much away.

Rich

COLIN BRIGHT

  • Posts: 787
Re: Discount for monthly cleans
« Reply #19 on: May 22, 2013, 07:58:00 pm »
its called having a laugh...  ;D  why are people sooo touchy?