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bobplum

  • Posts: 5602
great service from APLAN
« on: May 17, 2013, 08:25:59 am »
Had a bump a few weeks ago well actually the vans a write off. >:(
I cant sing the praises of aplan enough,great service,even better than gardiners ;D(if they can be beaten)

if your thinking of renewing your insurance i dont think you will find a better crew

Pete Thompson

  • Posts: 959
Re: great service from APLAN
« Reply #1 on: May 17, 2013, 11:31:50 am »
Did they give you a courtesy van with a system installed?

I've heard they SAY they can do this, but they don't actually have any courtesy vans with systems at all.  So when the time comes they come out with some load of bull about there not being one "available" at the moment.

bobplum

  • Posts: 5602
Re: great service from APLAN
« Reply #2 on: May 17, 2013, 05:01:45 pm »
van was supplied but no system

Lee GLS

  • Posts: 3844
Re: great service from APLAN
« Reply #3 on: May 17, 2013, 05:27:18 pm »
Did you pay extra to have replacement van with a system?

bobplum

  • Posts: 5602
Re: great service from APLAN
« Reply #4 on: May 17, 2013, 06:10:43 pm »
transfered my system in to the hire vehicle

Lee GLS

  • Posts: 3844
Re: great service from APLAN
« Reply #5 on: May 17, 2013, 06:33:37 pm »
transfered my system in to the hire vehicle

What I meant was, were you supposed to get a courtesy van with a system, or did you only have cover for a van without a system?

I am asking because my insurance is soon up for renewal and will get a quote from A plan, but if you do not get a replacement van with a system when you pay for that cover, then it's not a lot of good.

AuRavelling79

  • Posts: 25295
Re: great service from APLAN
« Reply #6 on: May 17, 2013, 06:42:17 pm »
It only takes two blokes a day to transfer a system surely?
It's a game of three halves!

bobplum

  • Posts: 5602
Re: great service from APLAN
« Reply #7 on: May 17, 2013, 06:51:58 pm »
transfered my system in to the hire vehicle

What I meant was, were you supposed to get a courtesy van with a system, or did you only have cover for a van without a system?

I am asking because my insurance is soon up for renewal and will get a quote from A plan, but if you do not get a replacement van with a system when you pay for that cover, then it's not a lot of good.

just vehicle

Bryan_Dolby

  • Posts: 330
Re: great service from APLAN
« Reply #8 on: May 18, 2013, 03:06:36 pm »
Hi

I have been saying this for along time A PLAN does not have the same cover as alexandra swan

You do not get a replacement vehicle with system in

Should report them to the omibodsman,miss selling a policy

Bryan
Bryan Dolby
( Member F.W.C.)
My opinons are my own and nothing to do with the federation of window cleaners

Lee GLS

  • Posts: 3844
Re: great service from APLAN
« Reply #9 on: May 18, 2013, 07:51:30 pm »
Hi

I have been saying this for along time A PLAN does not have the same cover as alexandra swan

You do not get a replacement vehicle with system in

Should report them to the omibodsman,miss selling a policy

Bryan

Do they advertise as having replacement vans with systems, I can't see it on their website

bobplum

  • Posts: 5602
Re: great service from APLAN
« Reply #10 on: May 18, 2013, 07:59:10 pm »
Hi

I have been saying this for along time A PLAN does not have the same cover as alexandra swan

You do not get a replacement vehicle with system in

Should report them to the omibodsman,miss selling a policy

Bryan

Do they advertise as having replacement vans with systems, I can't see it on their website

why dont you put the iphone/laptop down and enjoy the sun with your wife :),it will still be here when you get back ;D

Lee GLS

  • Posts: 3844
Re: great service from APLAN
« Reply #11 on: May 18, 2013, 08:20:02 pm »
Hi

I have been saying this for along time A PLAN does not have the same cover as alexandra swan

You do not get a replacement vehicle with system in

Should report them to the omibodsman,miss selling a policy

Bryan

Do they advertise as having replacement vans with systems, I can't see it on their website

why dont you put the iphone/laptop down and enjoy the sun with your wife :),it will still be here when you get back ;D

 ;D

Don't get to enjoy anything with my wife with 2 littlens  

wpclean

Re: great service from APLAN
« Reply #12 on: May 18, 2013, 08:21:22 pm »
Alexander swan only provide van and system if you pay extra on top of the basic policy.

traps7

Re: great service from APLAN
« Reply #13 on: May 18, 2013, 09:04:47 pm »
Most companies provide a courtesy van if you pay extra so why go with A Plan?

My direct line policy provides a courtesy van of similar size.

Lee GLS

  • Posts: 3844
Re: great service from APLAN
« Reply #14 on: May 18, 2013, 09:35:01 pm »
Most companies provide a courtesy van if you pay extra so why go with A Plan?

My direct line policy provides a courtesy van of similar size.

Most insurance companies will not insure vans with tanks bolted in, but A plan do.

CLEANCARE WC

  • Posts: 4454
Re: great service from APLAN
« Reply #15 on: May 18, 2013, 09:53:52 pm »
Hi

I have been saying this for along time A PLAN does not have the same cover as alexandra swan

You do not get a replacement vehicle with system in

Should report them to the omibodsman,miss selling a policy

Bryan

Do they advertise as having replacement vans with systems, I can't see it on their website

why dont you put the iphone/laptop down and enjoy the sun with your wife :),it will still be here when you get back ;D

 ;D

Don't get to enjoy anything with my wife with 2 littlens  

well there you go thats at least twice you enjoyed yourself! cant be certain about her though!  ;D  :-*
WE CLEAN BY FAITH, NOT BY SIGHT WITH WATER FED POLE WHEN WORKING AT HEIGHT.

bobplum

  • Posts: 5602
Re: great service from APLAN
« Reply #16 on: May 18, 2013, 10:06:31 pm »
Most companies provide a courtesy van if you pay extra so why go with A Plan?

My direct line policy provides a courtesy van of similar size.

its more about the service i have received since the bump

dave0123

  • Posts: 3553
Re: great service from APLAN
« Reply #17 on: May 18, 2013, 10:47:43 pm »
I got a quote from a plan start of year they said they could provide a courtesy van with a pure freedom system in it at a cost of 30.00 a year or something.
Dave.

Pete Thompson

  • Posts: 959
Re: great service from APLAN
« Reply #18 on: May 18, 2013, 11:32:02 pm »
Quote
I got a quote from a plan start of year they said they could provide a courtesy van with a pure freedom system in it at a cost of 30.00 a year or something.

yes I heard they did this, but they don't actually have any vans with systems, so when it comes to it they say "Sorry there isnt one available - it says in the small print that you can only have one if its available"

Mike #1

  • Posts: 4668
Re: great service from APLAN
« Reply #19 on: May 19, 2013, 04:57:28 am »
Hi

I have been saying this for along time A PLAN does not have the same cover as alexandra swan

You do not get a replacement vehicle with system in

Should report them to the omibodsman,miss selling a policy

Bryan

How do you know this Bryan have you paid extra and got a van only ?? . Mike