Had a cheque arrive today ripped in half. The post office knew they'd done it 'cos they sealed it in a special bag with an apology. Problem is I don't know who wrote the cheque, the date. All I can see is the amount.
Try phoning Royal Mail - the whole system is geared up to put you off! The worst set of options I've ever heard on and on and on. They should be prosecuted for their disgusting evasive methods!
Finally got the mrs to try before my temper exploded. We now are in the process of more form filling and utter bullpoope.