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Dave Willis

Royal Mail - Jesus Christ!
« on: May 08, 2013, 08:50:03 pm »
Had a cheque arrive today ripped in half. The post office knew they'd done it 'cos they sealed it in a special bag with an apology. Problem is I don't know who wrote the cheque, the date. All I can see is the amount.

Try phoning Royal Mail - the whole system is geared up to put you off! The worst set of options I've ever heard on and on and on. They should be prosecuted for their disgusting evasive methods!

Finally got the mrs to try before my temper exploded. We now are in the process of more form filling and utter bullpoope.

elite mike

Re: Royal Mail - Jesus Christ!
« Reply #1 on: May 08, 2013, 08:57:31 pm »
hi dave.

you got my vote as new mod as you are so tolerant and easy going  ;)

♠Winp®oClean♠

  • Posts: 4085
Re: Royal Mail - Jesus Christ!
« Reply #2 on: May 08, 2013, 08:58:28 pm »
Had a cheque arrive today ripped in half. The post office knew they'd done it 'cos they sealed it in a special bag with an apology. Problem is I don't know who wrote the cheque, the date. All I can see is the amount.

Try phoning Royal Mail - the whole system is geared up to put you off! The worst set of options I've ever heard on and on and on. They should be prosecuted for their disgusting evasive methods!

Finally got the mrs to try before my temper exploded. We now are in the process of more form filling and utter bullpoope.

You should try BT!!!!!!
I ended up having to communicate with them via online live chat as I just could not hold my temper on the phone. Twice I tried & twice I........... well, lets just say "didn't succeed"!!!!  ::)roll ::)roll

ben M

  • Posts: 4720
Re: Royal Mail - Jesus Christ!
« Reply #3 on: May 08, 2013, 08:59:01 pm »
hi dave.

you got my vote as new mod as you are so tolerant and easy going  ;)
;D

sam125

  • Posts: 32
Re: Royal Mail - Jesus Christ!
« Reply #4 on: May 08, 2013, 11:16:41 pm »
What a nightmare 1 cheque in how many thousands you have delivered. You will find out when you next clean the customers windows and the say they paid ask if cashed you have your answer. Why would you be wasting your time filling out forms.

CLEANCARE WC

  • Posts: 4454
Re: Royal Mail - Jesus Christ!
« Reply #5 on: May 08, 2013, 11:45:24 pm »
EVERY WEEK I have AT LEAST 1 envelope ripped open!  >:( whats weird is occasionally a customer will send cash through the post  ::)roll but i never had a customer send money i did not receive!!!  :o
WE CLEAN BY FAITH, NOT BY SIGHT WITH WATER FED POLE WHEN WORKING AT HEIGHT.

Dave Willis

Re: Royal Mail - Jesus Christ!
« Reply #6 on: May 09, 2013, 08:35:51 am »
What a nightmare 1 cheque in how many thousands you have delivered. You will find out when you next clean the customers windows and the say they paid ask if cashed you have your answer. Why would you be wasting your time filling out forms.

The cheque isn't the problem. It's a massive company that offers a customer service number then deliberately makes it impossible to solve any customer complaints that is the problem.

formb

Re: Royal Mail - Jesus Christ!
« Reply #7 on: May 09, 2013, 09:28:23 am »
Quote from: Dave Willis
The cheque isn't the problem. It's a massive company that offers a customer service number then deliberately makes it impossible to solve any customer complaints that is the problem.

What's more is the dirty dogs charge for the call when you want to complain.

Quote from: CLEANCARE WINDOW CLEANING
i never had a customer send money i did not receive!!! 

Me neither. It's bound to happen sooner or later though..

sam125

  • Posts: 32
Re: Royal Mail - Jesus Christ!
« Reply #8 on: May 09, 2013, 09:45:57 am »
Fair enough. But what would you complaint have archived I wouldn't have wasted my time and just moved on. 1 cheque an accident.