[KLEENAWAY]

I found out today that the guy I bought my round off a few years ago that I paid 8grand for has been round canvassing the work he sold me. When he sold me the round he said he was gettin out of cleaning to do other things....now this. What would you do?

Danny

[colin purewater]

Send in the dogs mate

[Michael Peterson]

send your customers a letter

[keyser soze]

the cad .. i cant stand people like that ... underhanded scum

[jk999]

If you do agood job and built a good relationship with the customers you aint got nowt to worry about, the customers that go back to him are customers not worth having

[GB Window Cleaning]

Don't worry aboiut it unless you start loosing a lot of custards! then have a word in his hear. the word should be something like "Your taking the preverbial my friend. Do one!" 

[GB Window Cleaning]

If you do agood job and built a good relationship with the customers you aint got nowt to worry about, the customers that go back to him are customers not worth having

agreed

[deeege]

That's a crap situation mate. I hope you find a way to stop him approaching your customers.

Maybe outing him on here will help stop others getting stung by him in the future?

[Ste b]

You need to have a word before you lose any custies whether ther worth having or not. At the end of the day you paid 8k for them

[Ste M]

How did you find out Danny? I'd approach him and be as polite as possible but straight to the point as well, calmness will put him on the back foot, you go up shouting and screaming an he's won half the battle then

[bobplum]

I found out today that the guy I bought my round off a few years ago that I paid 8grand for has been round canvassing the work he sold me. When he sold me the round he said he was gettin out of cleaning to do other things....now this. What would you do?

Danny

you say a few years ago,how long
is he targetting just your customers or canvassing every house in the area,i know you may think its your customers but he may be door knocking everywhere

if it was 5 years ago and his canvassing all the houses in the town,village,city? i can't see why you can complain,his entitled to come back in to the industry,its just more competition i am afraid

[deeege]

I found out today that the guy I bought my round off a few years ago that I paid 8grand for has been round canvassing the work he sold me. When he sold me the round he said he was gettin out of cleaning to do other things....now this. What would you do?

Danny

you say a few years ago,how long
is he targetting just your customers or canvassing every house in the area,i know you may think its your customers but he may be door knocking everywhere

if it was 5 years ago and his canvassing all the houses in the town,village,city? i can't see why you can complain,his entitled to come back in to the industry,its just more competition i am afraid

I disagree Bob. He has sold the customers on in good faith. The time frame shouldn't matter imo, he should never be re-canvassing those same customers. If he wishes to canvass the rest of the street that's fine (unless you both signed a contract forbidding that)

[rick trinder]

i know what i would do!!!!! and knee caps come into it....

[H20cleaning]

accidentally on purpose run him over and injure his legs, your excess might go up abit next year but will be worth every penny

[bobplum]

I found out today that the guy I bought my round off a few years ago that I paid 8grand for has been round canvassing the work he sold me. When he sold me the round he said he was gettin out of cleaning to do other things....now this. What would you do?

Danny

you say a few years ago,how long
is he targetting just your customers or canvassing every house in the area,i know you may think its your customers but he may be door knocking everywhere

if it was 5 years ago and his canvassing all the houses in the town,village,city? i can't see why you can complain,his entitled to come back in to the industry,its just more competition i am afraid

I disagree Bob. He has sold the customers on in good faith. The time frame shouldn't matter imo, he should never be re-canvassing those same customers. If he wishes to canvass the rest of the street that's fine (unless you both signed a contract forbidding that)

i think the time frame might be the key
lets say its 5 years those customers may have moved on? who is to say that the customers kept kleenaway on,this may be what he thinks and is therefore taking a speculative look ? rather than hard targeting
we only have one side of the story

[GB Window Cleaning]

i think the time frame might be the key
lets say its 5 years those customers may have moved on? who is to say that the customers kept kleenaway on,this may be what he thinks and is therefore taking a speculative look ? rather than hard targeting
we only have one side of the story

Hmmm, i retract my last comments and now agree with this man. i'm not as thoughtful and clever has i thought i was! So probably best to do nothing!

[deeege]

That's true Bob but imo it's still very scummy to be approaching customers he sold on. Is it anyone on the forum Danny?

[bumper]

now that's bad even bumper won't go as low as that are tossers chancer, scum, pond life,and if you tell your customers what he is up to  no doubt they will not let him clean there windows I bet he the one who nicking all the flowers and putting them in a bucket and selling them on

[GB Window Cleaning]

now that's bad even bumper won't go as low as that are tossers chancer, scum, pond life,and if you tell your customers what he is up to  no doubt they will not let him clean there windows I bet he the one who nicking all the flowers and putting them in a bucket and selling them on

  bumper... we need your top daily tips again mate! they brightened up our lives 

[DG Cleaning]

Regardless of whether customers have moved on, time lapsed etc its extremely bad form.
He's doing this hoping to get some of his old customers back so he can build a round fast.
There's plenty of other areas he can target.