[Martin S]

Red,

Are you really going to clean all your customers Carpets for free in 6 months time!!   

[Liahona]

Welcome, I cant spell to save me life and I bet me mum would turn in her grave if she could see my spelling, best, Dave.

[Spot On cleaning]

Red

I also wondered about cleaning their carpets again in six months, or do you have conditions to be met by the customer for them to have tis done.

At this price come down to Wales and clean my carpets, i'll book you in now.

Remember what happened with Hoover and their free flights?

What happens when you are busy with new customers and then find all the old ones want their carpets cleaned.

Dave

[AJCleaningServices]

...Remember what happened with Hoover and their free flights?...

What happened with the Hoovers?

Did they all fly away?

 

Kind regards,
Arthur

[Spot On cleaning]

Yes Arthur, along with the senior managements jobs, who were responsible for dreaming up that hair brained scheme. : : :

Dave

[the red carpet]

yeah i will clean again in six months free
the conditions are
1 its only a highlight clean, just a freshen up basically
spots, spills and main traffic areas - no furniture moved - and edges and around furniture not cleaned with hand tool
2 the customer rings me in six months any time in that given month and i book it in at a time to suit me

this garantee's that customer has to keep your number for at least the next six months so chances are they are gonna put it somwere safe like a address book and once its there its there to stay

every customer i have done this for so far has recommended me to other people
also this attracts quality customers that want there carpets cleaned often if there just after cheap price and dont want them done regulaly they will choose the free room deal 

its working for me
i wont do it forever but its a good way to build up quality customers

Daniel

[Spot On cleaning]

Red

A better solution could be to have stickers made so they will put on their hoovers. Have you tried this?

Do you give a load of leaflets to your customer for giving to friends? That works for me.

If you will not be doing this method for ever, the question i would like to ask is what you intend doing differently in the future and if it is working why the need to change? Everybody analises their advertising at some point.

Dave

[Terry_Burrows]

just as an idea we thought of doing scotch guard for free,as a bring the punters in add,what do you guys tink on that?

[Neil Grainger]

Hi

What about 3 rooms for the price of 2, Have your Upholstery cleaned and get a free room of carpet cleaning. Have your carpets cleaned and get the protector free.

All different and work on the leaflets. dont put prices on though.

Regards

Neil

[the red carpet]

allready do the stickers
and the spotter bottles
and send a letter with a few cards asking for referalls for wich i pay £10 each

have also just designed a postcard to send to all past customers every few months, on one side my normal leaflet and on the other side space for there name address and stamp, and a short message just saying hello and reminding them of my services and also asking for referals

once i get my foot in the door with a new customer i plan to keep them as regulars
i work to a high standard and dont give them a chance to forget me

Dave
what i will do differently in the future is slowly stop the offers as there aimed at getting new customers
this means my jobs will be more profitable