Bubbles....
Yes, when i put a tender in, the "pack" contains:
Letter of introduction
The cleaning proposal - (price etc)
Cleaning specification - of what is to be cleaned and when....
Risk Assessments
Health and Safety
Coshh
Insurance details
Terms and conditions
Plus i usually put in the Basic safety training that the staff will go through and my company rules for the employees......just for their information.......
If i can, i go on the internet to download their logo.....they seem to like that finishing touch - personal touch...... - and put their logo on the cover.
Also business card and compliment slip is left in.
Hope this helps you.....and good luck
I have just got my first contract office clean - but realise that i need a lot more than the one.....so plenty hard work ahead for all of us.
Kind Regards
Tim