I only clean twice Kev,no payment no clean on third visit,but those who have my bank details get cleaned once and not again until payment made,any over 8 weekly get charged extra too,just got to be polite and friendly when dealing with situation,would never clean 3 times when they can log in and do a transfer in 2 mins.I have put them up £7 to £10 or £5 to £7 etc not caring if they cancel but cant remember any that have,makes up for the aggro.Put price up Kev then its not as annoying,£12 say then only do twice without payment,beta than dropping alltogether.