I am saying that their published weights do not match the weight of the actual poles being sent out. They may well not have gotten around to amending their published weights. I did notice that Stephen Fox in a recent post referred to one of his poles that has a published weight of just 1.3kg as being about 1.4kg so maybe he is aware of these discrepancies and has not gotten around to changing it yet with all of his re-sellers.
When this discussion was had a couple of months ago I noticed upon careful re-weighing of our pole range that a couple of our poles had inaccurately posted weights (mistakes can happen) so I immediately made changes so that the weights that customers look at are as accurate (manufacturing tolerances permitting) as can be. It did also work the other way that upon weighing and measuring our poles some of them were lighter and some were longer than previously published.
Alex,
This is not true at all. On looking at your previous weights none of them are lighter. In fact, all the SLX's (bar one that stayed the same) are heavier than you previously published, one in fact was a whooping 150g heavier than stated.
I'm pretty confident not one of the Facelift Phoenix poles have that much of a 'mistake' in the published weights with manufacturing tolerances allowed.
Once again we are discussing this same issue on yet another forum (ironically under the tag of Ionics poles!) - your 26ftUL Phoenix was originally advertised as 1.3kg and yet weighs 1.45kg (bare with no hose or brush or gooseneck) this is a 150g discrepancy. I have just checked and this published weight has recently been changed to 1400g on Facelift's website which means the discrepancy is a lot less now at only 50g - good to see that you have now changed this in light of almost identical 'conversations' on other forums.
When any discrepancies were noted by myself on the published weights of our pole range I immediately rectified this. We did have a glaring error on the published weight on the SLX22 which for some reason was way off, this was pointed out a couple of months ago and I immediately changed it - this was not just a manufacturing tolerance error but a publishing error and was 150g off true weight.
One or two of the larger size poles were fractionally lighter and fractionally longer than advertised - but we have left the published weights and lengths as they are as this may simply be a batch variance. We figure that no one will complain about a pole that is 1cm longer extended than published.
I have just gone out and weighed your poles (the CarbonX, 18, 22 & 26UL) again on the same scales that I weighed our poles on and none of them are lighter than our equivalent poles and none of them match their current published weights - so in answer to Richard's original post about weights the Facelift poles are not lighter than the Gardiner range - at least the carbon ones I have are not - the others I have yet to verify for myself, but will be doing so in due course.
