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Ian101

  • Posts: 7887
Nightmare 1st clean today
« on: December 06, 2012, 06:29:54 pm »
3 bed with conny

not been done for about 4 years but didnt really look at it as got excited at getting a new customer   ;D

also forgot to add on an additional charge with it being a first clean as I got excited in getting a new customer  ;D

took me 3 hours !!!!

was just finishing when started thinking along lines of if the bloke says "cheers I will call you when they need doing again" I wont be happy and will ask for more money (little late I know)

anyways bloke comes out and says fantastic job and gave me an extra fiver and says see you in Janauary

think he will be a top customer

DaveG

  • Posts: 6347
Re: Nightmare 1st clean today
« Reply #1 on: December 06, 2012, 06:33:35 pm »
What January?  ;D
You can't polish a turd

Ian101

  • Posts: 7887
Re: Nightmare 1st clean today
« Reply #2 on: December 06, 2012, 06:35:33 pm »
What January?  ;D

damn hadnt thought of that poss Jan 2018 then  :o

dazmond

  • Posts: 23923
Re: Nightmare 1st clean today
« Reply #3 on: December 06, 2012, 06:46:01 pm »
how on earth does a 3 bedder with conny take 3 hours even if its not been cleaned for 4 years?? ??? ??? ???

i would say an hour max
price higher/work harder!

davids3511

  • Posts: 2506
Re: Nightmare 1st clean today
« Reply #4 on: December 06, 2012, 06:47:34 pm »
how on earth does a 3 bedder with conny take 3 hours even if its not been cleaned for 4 years?? ??? ??? ???

i would say an hour max
I would too, even if filthy. Maybe roof was included?

Ian101

  • Posts: 7887
Re: Nightmare 1st clean today
« Reply #5 on: December 06, 2012, 06:49:11 pm »
how on earth does a 3 bedder with conny take 3 hours even if its not been cleaned for 4 years?? ??? ??? ???

i would say an hour max

if i was reading this post i would have types summit like that myself  :)

however first 20 mins spent getting my water flowing as i didnt put heater in van last night .... but it was minging and covered in sticky spider webs / nests. .... worst 1st clean ive ever done

dazmond

  • Posts: 23923
Re: Nightmare 1st clean today
« Reply #6 on: December 06, 2012, 07:00:58 pm »
i did a first clean on a much bigger house ian a few months ago and waived first clean price.charged £45 and it took me 3 hours!!i was gutted to earn just £15 an hour!! :( :( :( :(


but now that job takes me an hour every 2 months on maintenance cleans so im ok about charging £45 now!! ;) ;D ;D ;D ;D ;D
price higher/work harder!

Crystal-clear

  • Posts: 3029
Re: Nightmare 1st clean today
« Reply #7 on: December 06, 2012, 11:51:10 pm »
What I learnt is its only A regular when he proves it sometimes customers think a month is like. Year when we are back that's when the penny drops ! Hope he sticks only time will tell! If I get a cold call I make sure I double it on the first then offer a 2 monthly clean , u do loose some cos of the double but IMO those are the one offs cos say a £15 house charge £30 that ain't a lot for a good job if they hasn't been done in years

Ian101

  • Posts: 7887
Re: Nightmare 1st clean today
« Reply #8 on: December 07, 2012, 07:40:43 am »
What I learnt is its only A regular when he proves it sometimes customers think a month is like. Year when we are back that's when the penny drops ! Hope he sticks only time will tell! If I get a cold call I make sure I double it on the first then offer a 2 monthly clean , u do loose some cos of the double but IMO those are the one offs cos say a £15 house charge £30 that ain't a lot for a good job if they hasn't been done in years

actually it was a £15 house and normally £30 on a first clean but forgot to put charge on top  :o (rolly eyes)

dazmond

  • Posts: 23923
Re: Nightmare 1st clean today
« Reply #9 on: December 07, 2012, 09:06:22 am »
£15 for 3 hours work!!now thats BAD!!less than min wage!!! :( :( :( :( :( :(


we live and learn.......hopefully!!! ;D ;D ;D ;D ;D ;D
price higher/work harder!

Ian101

  • Posts: 7887
Re: Nightmare 1st clean today
« Reply #10 on: December 07, 2012, 09:32:26 am »
Totally agree my wallet was in a deep state of shock !