[richywilts]

just wondering what people who run 2 men in 1 van are currently doing a day with shorter hours getting a bit fed up with one of my team just dont seem to be getting much done lately winding me up

[Moderator David@stives]

Work 6.00 am finish 5.00 pm, cant see the problem.

[Richard iSparkle]

getting out early and doing a full days work as usual.  same figures as ive quoted before.  just need to get your men on the glass at 8am

[Window Washers]

getting out early and doing a full days work as usual.  same figures as ive quoted before.  just need to get your men on the glass at 8am

8/ 4 when nights close in normally 8:30 till 4:30

[richywilts]

i meant what sort of figures days work!!!

[Richard iSparkle]

i meant what sort of figures days work!!!

today we did £350 and finsihed @ 12:30

yesterday £330 and finsished @ 12.30

[bobplum]

i meant what sort of figures days work!!!

today we did £350 and finsihed @ 12:30

yesterday £330 and finsished @ 12.30

you know this will be winding some people up

[Richard iSparkle]

i meant what sort of figures days work!!!

today we did £350 and finsihed @ 12:30

yesterday £330 and finsished @ 12.30

you know this will be winding some people up

Gasp!!!!  Bob!!!!  I had no idea. I was just helping 

[Lee Pryor]

no need to talk about figures just change the way you pay them. I had this problem years ago when I paid a decent hourly rate. They go out all day and hardly anything gets done. Back then 2 guys were doing lets say £400 a day.

Then I changed them to a minimum wage basic and the rest they earn as a percentage of the day. Boom, overnight difference. I give them slightly more work than can be done so they dont run out of work. the day starts at 8am through to 4-4.30 and the figure is always good.

[gewindows]

Pay them that encourages them to cut corners, surely?

[Richard iSparkle]

We pay them minwage for 8 hrs work and they knock off when theyre finished.  that motivates them!  used to pay them hourly, and more per hour too, and they would complain and finish at 6 or later still.  now they very rarely work past 4, usually finsih between 2:30 and 3:30.

[roundbuilder]

Sack them then richy and find others. Im sensing your a soft nice guy who doesnt like to offend people or laying the rules down firmly but a big rule in business is you mustn't be too soft as staff will see straight threw you and take the p hence a lot of probs you get.
 Be hard and tell them to hit the targets or its out the door coz there are many people who will hit the targets and go beyond.
Sometimes you have to be cruel to be kind.

[Richard iSparkle]

Sack them then richy and find others. Im sensing your a soft nice guy who doesnt like to offend people or laying the rules down firmly but a big rule in business is you mustn't be too soft as staff will see straight threw you and take the p hence a lot of probs you get.
 Be hard and tell them to hit the targets or its out the door coz there are many people who will hit the targets and go beyond.
Sometimes you have to be cruel to be kind.

True.

and the other thing is, when you are strict and clear with them, they respect you more, and are happier at work. strange but true

[Lee Pryor]

Pay them that encourages them to cut corners, surely?

No because if a customer complains about even just 1 window, my team MUST go back an re clean the entire house for free as the first job of the next day, and it does not count for their figure of that day. They only get paid to do it properly once.

Works a treat

[roundbuilder]

Pay them that encourages them to cut corners, surely?

No because if a customer complains about even just 1 window, my team MUST go back an re clean the entire house for free as the first job of the next day, and it does not count for their figure of that day. They only get paid to do it properly once.

Works a treat

Im likeing that. At the mo i go and do the houses that complain so the day doesnt get messed up with earnings etc.

[Lee Pryor]

try my method for a month and see what you think, trust me you wont go back

[richywilts]

i meant what sort of figures days work!!!

today we did £350 and finsihed @ 12:30

yesterday £330 and finsished @ 12.30

how many houses was that richard???

last two days have been 220 and 230 fair enough some customers are messing us round sumfin rotten at minute

i think i need a serious price rise in january coz the work we must be doing must be something special compared to others i just dont understand why these are hitting so low

[supernova77]

Richy you always seem to be having problems with staff?

Maybe you should go back to basics and go it alone for a year and at the same time have a think about which direction you want to go in?

Andy

[Tom White]

It's not going to be purely about how hard (or not) your staff work, but the quality and price of the work they do.

[richywilts]

today they had a fairly large fascia clean and conservatory valet to do that i priced at 150 quid thinking 2 lads blitz in 3-3.5 hours and 14 council houses flat around a tenner each and list never got done