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Window Washers

  • Posts: 9036
Re: What makes you better/different?
« Reply #20 on: November 25, 2012, 12:57:01 pm »
You would have to ask my customers.
a good answer and a bad one roll together #smart ass :)
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

[GQC] Tim

  • Posts: 4536
Re: What makes you better/different?
« Reply #21 on: November 25, 2012, 01:25:13 pm »
I think Vin and Dave are spot on. Same for me, except the very impressive list of qualifications. Hats off to that.

Maybe not different to some on here, but definitely different to the vast majority of window cleaners that fail on those points.

keyser soze

  • Posts: 1694
Re: What makes you better/different?
« Reply #22 on: November 25, 2012, 01:25:43 pm »
Apart from usual - polite, courteous, smart & regular service
I'll always do a bit extra if needed - the customers I've met know ill help them with little jobs, especially the older ones

Eg - one old dear had blocked drains at the beginning of the year and was very upset when I called as her toilet wouldn't flush!
I inspected the outside drains, then phoned the water board for her and laid it on thick about her being old and on her own - they came out within the hour and cleaned all the drains and didn't charge a penny

Little bits like this make a difference and word of mouth works wonders


nice touch

Perfect Windows

  • Posts: 4178
Re: What makes you better/different?
« Reply #23 on: November 25, 2012, 01:43:54 pm »

that sounds like it comes from a film Vin


Well, I did write the screenplay for the "Bourne" films.

Oh....hang on, that might have been a dream.

Vin

Window Washers

  • Posts: 9036
Re: What makes you better/different?
« Reply #24 on: November 25, 2012, 01:47:55 pm »

that sounds like it comes from a film Vin


Well, I did write the screenplay for the "Bourne" films.

Oh....hang on, that might have been a dream.

Vin
lol
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

s.w.c

  • Posts: 1174
Re: What makes you better/different?
« Reply #25 on: November 25, 2012, 02:09:58 pm »
Just wondering what makes you different from your competition and a better choice to the customer ?


started to wearing cloths an stop wearing flasher mack.  :-* :-*

SPE

Re: What makes you better/different?
« Reply #26 on: November 25, 2012, 03:10:27 pm »
I don't turn up when its raining

Window Washers

  • Posts: 9036
Re: What makes you better/different?
« Reply #27 on: November 25, 2012, 03:29:29 pm »
I don't turn up when its raining
that must make you do a lot of unneeded work rearranging it so people know when your coming
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

Small but perfectley formed

  • Posts: 1744
Re: What makes you better/different?
« Reply #28 on: November 25, 2012, 04:05:42 pm »
being very competitively priced so that people can afford to have their windows cleaned regurlary
Spit and polish

Steve Sed

Re: What makes you better/different?
« Reply #29 on: November 25, 2012, 04:26:17 pm »
12 toes.

Window Washers

  • Posts: 9036
Re: What makes you better/different?
« Reply #30 on: November 25, 2012, 04:28:17 pm »
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

Steve Sed

Re: What makes you better/different?
« Reply #31 on: November 25, 2012, 04:57:42 pm »

Window Washers

  • Posts: 9036
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

Rogue Trader

  • Posts: 1366
Re: What makes you better/different?
« Reply #33 on: November 25, 2012, 05:52:13 pm »
regular
reliable
always answer phone during business hours
always respond to messages/complaints immediately
clean vans
uniformed staff
easy to understand pricing
customers given a choice of frequencies
call back policy if a customer is unhappy
big jobs allowed to book specific days
cant think of anything else
good looking boss
 ;D

Window Washers

  • Posts: 9036
Re: What makes you better/different?
« Reply #34 on: November 25, 2012, 05:57:58 pm »
regular
reliable
always answer phone during business hours
always respond to messages/complaints immediately
clean vans
uniformed staff
easy to understand pricing
customers given a choice of frequencies
call back policy if a customer is unhappy
big jobs allowed to book specific days
cant think of anything else
good looking boss
 ;D
so what makes you different ?
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

Rogue Trader

  • Posts: 1366
Re: What makes you better/different?
« Reply #35 on: November 25, 2012, 07:50:31 pm »
what makes me different is that my company and brand is the biggest in my local area due to what i listed above.

wightsurf

  • Posts: 1774
Re: What makes you better/different?
« Reply #36 on: November 25, 2012, 08:00:14 pm »
Im not a mainlander  ;D

Makes alot of difference here.

mlscontractcleaner

  • Posts: 1483
Re: What makes you better/different?
« Reply #37 on: November 25, 2012, 08:01:16 pm »
I usually get extra customers through word of mouth recommendations as a result of sleeping with almost all of my customers.

I find it's little extras like that that makes us different  ;D
Come and talk dirty to us!!!

Window Washers

  • Posts: 9036
Re: What makes you better/different?
« Reply #38 on: November 25, 2012, 08:20:17 pm »
what makes me different is that my company and brand is the biggest in my local area due to what i listed above.
very good come back but you didn't answer the question what makes you different, what is your message that's different from everyone elses, I am the same in the area I'm in too I do the same and more
I'm trying to find out what people think is there USP of their business
I'm not knocking you or anyone I'm just interested that's all
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

Tom White

Re: What makes you better/different?
« Reply #39 on: November 25, 2012, 11:14:02 pm »
I don't think I want to be 'better' or 'different', I just want to earn enough without it giving me some stress related illness.

I'm not sure my customers want 'better' or 'different' either; they just seem to want their windows cleaned at our agreed frequency and not to feel ripped off in anyway.

I came to window cleaning for a simpler life and now I'm here I don't want to mess it up with overcomplicating stuff.