iam not putting you down mate!! i just can not see the point of it all, i have over 400 customers do i think having a city and guilds in window cleaning will help my business??? NO not one jot. i dont think many on here would have dreamed of taking a course if they were not provided free of charge by impact 43. to me they are a waste of tax payers money, but not to impact 43 who seem to be making a pretty penny out of it all. and from what they tell us on here about H&S iam surprized that we ever get out of the driveway in the morning without filling in a risk assesment. scaremainering is the word i would use. scaremainering to make a profit. this is a tactic also used by the window cleaning arm of the business next door to them, there canvasser has told some of my customers horry stories used to get a £8 job