Hi Gavin, we use Aworka for all our rounds now and find it absolutely brilliant - saves hours of work.
Missing custies: One of our lads insisted he'd logged a new job we sent him but it didn't show in the search on Aworka - sent him an email saying "What about number XX Virginia Road?" He came back and said "Number XX Virgina Road all entered" Spot the mistake? That's why the job seemed to have disappeared!!
Also when entering jobs unless you click 'save' all your input will be lost when you navigate away from the 'New Job' page.