[Dave66]

until the battery dies 

[trevor perry]

had my pure freedom hot system for nearly three years, had a break down on burner just before twelve month old, purefreedom found me a webasto dealer local to me to fix the problem and refunded me the money for repairs which was nearly £200 ,  They put a lot of effort into getting me this refund from the webasto dealer and could easily of left it to me to chase up for the refund but as warranty was with them they did the footwork, all i can say is great company and will deffinately buy my next system from them.

[Fin Clearview]

I was recommended using PF by three different wc's. I ordered everything bar the pump/controller and pole from them. They have been superb in helping me out with different probs or questions I've had, as have Gardiners and Williamson Pumps.

I for one am glad I took the advice and used these suppliers.

[king marko]

Been on the phone to pure freedom several times over the last month regarding various bits and bobs and can't fault them - friendly, helpful staff and very knowledgeable

How do you know ionics are any better when you've only just swapped over?
I bet they can't do enough for you at the moment - let us know what it's like after the same period with them

[mark311069]

Hmmm,the notorious Lincolnshire undercutters.

You were happy praising Pure Freedom in the past inc. the beginning of the year so your grievances must be recent.
Two things spring to mind,one that your underpaid disgruntled staff are wrecking your equipment and two,you have probably managed to attempt to lay the blame for this at Pure Freedom`s door.

like button please

[mark311069]

been using this company for two years now spent a lot of money probably about £21.000  kitting my three vans out and brought a lot of poles from them which are the worst poles in the industry.

and this is what you get

1. rude staff
2. when their equipment breaks they don’t help and charge you mental costs to repair.


i would advice fellow windeys the equipment are cheap but with that comes poor customers service and poor quality equipment we have had to change the controls about 4 times my static system has to have the resin changed every two weeks which means I’m spending £80 every two weeks on resin - didn’t say that at the start when i brought it!!!!

Lucky we have now just brought a ionic’s system may cost more but in the long run it will save money plus won’t have to put up with them plonkers.


has anyone else had bad service from them or am i just unlucky any feedback people

just saying

Nameless Drudge got to post first.


Are you the same Michael Willis that had lots of good to say about them within the last 18 months?

http://www.cleanitup.co.uk/smf/index.php?topic=145019.msg1193211#msg1193211

http://www.cleanitup.co.uk/smf/index.php?topic=123303.msg1064978#msg1064978

http://www.cleanitup.co.uk/smf/index.php?topic=142652.msg1170074#msg1170074

Are you also the same Mike Willis that very aggressively threatened to  take legal action against anyone (including forum members) making untrue, libellous comments if they are damaging to CSWC?  

http://www.cleanitup.co.uk/smf/index.php?topic=126015.msg1091549#msg1091549

So how is it OK for you to slate Pure Freedom on here but no one is able to say anything in a similar vein about you or your business without being threatened?

As Nat has already pointed out, this doesn't sound right. If you are the only one having a problem, then maybe the problem is an internal one.

I would like to say that I don't know you at all and I have only dealt with Pure Freedom once, for resin, and on that occassion their service was excellent. One of the windies in the same village as we are uses PF for all his business requirements and he can't speak highly enough of them, their advise and service.

I do know Andrew and Dave from Impact43 though. From what I know of them, and that they have a 75% stake in your business, I think they would be very embarrassed if they read this post IMHO, especially as their Impact43 trainer on the WFP side recommends the Pure Freedom range of products and services.


like button please, i could not agree more with the above post.

[mark311069]

the things this mob have told my customers to try and get work is shocking. i would hang my head with shame if i had to do the same.

[James Leet]

Hmmm,the notorious Lincolnshire undercutters.

You were happy praising Pure Freedom in the past inc. the beginning of the year so your grievances must be recent.
Two things spring to mind,one that your underpaid disgruntled staff are wrecking your equipment and two,you have probably managed to attempt to lay the blame for this at Pure Freedom`s door.

KARMA

[king marko]

the things this mob have told my customers to try and get work is shocking. i would hang my head with shame if i had to do the same.

Assume you are from Lincs area too mate?
I've heard a few story's about these and experienced their canvassing techniques 1st hand - Glad to say I haven't lost a single customer (in fact they couldn't wait to tell me how quick they were to laugh off the hard sell )

I hope pure freedom see this post, although I fear they would respond with the grace that is sadly lacking elsewhere 

[Smudger]

I have a fully fitted pure freedom system fitted in the van i brought - so i'm not even an original customer
but they have been more than helpful suppling info on the controllers and answering questions

TOP COMPANY!

cant wait to hear about mike willie's experiences with Icronic

Darran

[Micky Boy]

Brilliant feedback 

[mark311069]

Brilliant feedback 

yes it is. show it to your workforce and canvasser. is this how you want to run your business?

[Tom White]

Brilliant feedback 

Michael - or anyone - please take a look at this profile and tell me by their back posts who you think it is?

http://www.cleanitup.co.uk/smf/index.php?action=profile;u=28657

Is this a 'sock puppet' account for Michael Willis?  They have exactly the same I.P. number which makes me suspicious?  And the content of the posts also makes me suspicious.

Can anyone have a look and confirm or deny it?

Thanks in advance.  Having more than one account - just to be nasty to other folk - behind a false name isn't really British I don't think.  So I just like to confirm stuff before I begin deleting accounts.

Cheers.

[DG Cleaning]

Tosh, I'm sure you've seen my run in's with Gareth Foster, it does make sense considering past comments I've made regarding impact43. If this is the case its a bit sad. For the record I'd like to state I've nothing against impact43 and have had reasonable debate with Andrew Willis its a pity it appears all the family aren't the same.

[Tom White]

Yeh, thanks, DG, I think so too.

[MNWC]

Hmmm,the notorious Lincolnshire undercutters.

You were happy praising Pure Freedom in the past inc. the beginning of the year so your grievances must be recent.
Two things spring to mind,one that your underpaid disgruntled staff are wrecking your equipment and two,you have probably managed to attempt to lay the blame for this at Pure Freedom`s door.

like button please

What goes around comes around id say !

[Fin Clearview]

Whoever it is it looks like he's made himself look a right lemon here as no one else has agreed with his load of b****x

[Spruce]

Brilliant feedback 

Michael - or anyone - please take a look at this profile and tell me by their back posts who you think it is?

http://www.cleanitup.co.uk/smf/index.php?action=profile;u=28657

Is this a 'sock puppet' account for Michael Willis?  They have exactly the same I.P. number which makes me suspicious?  And the content of the posts also makes me suspicious.

Can anyone have a look and confirm or deny it?

Thanks in advance.  Having more than one account - just to be nasty to other folk - behind a false name isn't really British I don't think.  So I just like to confirm stuff before I begin deleting accounts.

Cheers.

Oh dear!

It did occur to me that this was posted on a Saturday morning. It sounds as though it is the usual 'cut the tree down on Saturday morning as the neighbours have no council to complain to until offices open on Monday morning when its too late to do anything.'

[♠Winp®oClean♠]

If I were Pure Freedom I'd have this whole thread pinned up on the reception wall!!

Given this & previous evidence, sounds like these Willis's are crooks!

[roundbuilder]

I’m spending £80 every two weeks on resin ? How much water you useing ? and what is your water tds ?

That is over 2k a year in just resin. Ouch.
Do you not shake your canisters when the ppm creeps up??
I go through 4 bags a year producing 2000-3000 litres a week with a merlin ro.