[Dave Willis]

and ....... the checkered carbon finish isn't part of the pole make up but is added to look pretty (bit like they do with carbon bike frames) ?

[Stephen Fox]

I'm still lost  
So all the poles in the range are close to the stated length without the extension? Then you purchase the extension for extra reach?



or


They come with the extension and this is included in the specified length?

Mark, yes the pole lengths are as stated (within the parameters of what has been discussed in detail over the last few days!) So you get hold of a 22 and it'll be pretty much 22ft pole in use.

The only pole, currently, with the extension is the Phoenix X 26UL. The extension is to add an extra few feet to your pole while minimizing the weight as much as possible. The pole is very short when closed (currently the shortest closed length and longest extended pole in the world) but gives you a lot of extra height when you need it.

Hope this explains what we are trying to do, if not let me know as I can try and make it more succinct.

[P @ F]

So the phoeonix 26 is not a 26 without the use of the extension and the 2 finger rule , have i got that right ?

Rich

[Dave Willis]

getting there   so..... If I bought the 26 ul would it be close to 26 without the extension or does the extension take it to 26 (ish)

[Stephen Fox]

Im not getting the 2 finger rule , sounds like a get out clause to me 

Rich   

Rich, not at all. What are we trying to get out of?

We understand that users of the pole will want to take it as far as possible if they need the full length on a job, we have no control over that. As previously commented on, we know that in day to day use you will over shoot the band, so we have added extra to it to accommodate users doing so. It's that simple.

Obviously if you don't need the full height of the pole keep it below the band, otherwise if you need to take it further you can. This is one of the advantages you can't do with a positive stop pole.

[P @ F]

Is it safe to do this though , as i never go over the previous red band as stated on every clamp , you could have saved a few grams on my 42 otherwise ! 

Rich 

[Dani J]

Im not getting the 2 finger rule , sounds like a get out clause to me 

Rich   

Rich, not at all. What are we trying to get out of?

We understand that users of the pole will want to take it as far as possible if they need the full length on a job, we have no control over that. As previously commented on, we know that in day to day use you will over shoot the band, so we have added extra to it to accommodate users doing so. It's that simple.

Obviously if you don't need the full height of the pole keep it below the band, otherwise if you need to take it further you can. This is one of the advantages you can't do with a positive stop pole.

Excellent idea, i have been using this idea for the past year  , as my slx 18ft stop was worn out, i just painted section of the pole like this Phoenix so i knew how far to extend it.

[Stephen Fox]

So the phoeonix 26 is not a 26 without the use of the extension and the 2 finger rule , have i got that right ?

Rich

P @ F, have you seen the video? It pretty much shows the Phoenix 26UL as it is. As there are no positive stops it makes the extended pole length a little tricky to record, that's why we have incorporate the 'two finger' rule as a guide line. You can be assured though, it is longer than any other pole advertised at that height, while still having a extremely short closed pole length.

[wightsurf]

@ Stephen Fox

So what are you doing in the brush range,theres a need for these just as much as the poles.They need to be lighter than what you sold me (not a dig) .Im sure the bloke taking the order said something .

[Stephen Fox]

Is it safe to do this though , as i never go over the previous red band as stated on every clamp , you could have saved a few grams on my 42 otherwise ! 

Rich 

Rich, we could of taken at least an inch or so from the band -  there is a lot smaller overlap in other manufacturers poles. The reason we didn't is simply that we know how the poles are used in real working conditions. While using them day in day out if you over shoot the band, who cares! there is room for maneuver. If locked off, as in a positive stop, you cant go any further.

With the Phoenix should you need a few extra inches on a job, you've got it. Obviously, if you can stay within the band, better for it, but it's there when you need it.

We have really thought about the user with this pole, and tried to give them every tool they need on the job that was otherwise lacking. That's why we've introduced the UL extension, anti pinch clamps, non catching levers, etc ,etc to push WFP development further. We may not have it 100% but are willing to be advised by you guys and develop the best tools for the job.

[Stephen Fox]

@ Stephen Fox

So what are you doing in the brush range,theres a need for these just as much as the poles.They need to be lighter than what you sold me (not a dig) .Im sure the bloke taking the order said something .

Mart, we have a very innovation idea to put out there. You up for testing?

side note - you should get your UL testers in a day or two, let me know how you get on.

[wightsurf]

@ Stephen Fox

So what are you doing in the brush range,theres a need for these just as much as the poles.They need to be lighter than what you sold me (not a dig) .Im sure the bloke taking the order said something .

Mart, we have a very innovation idea to put out there. You up for testing?

side note - you should get your UL testers in a day or two, let me know how you get on.

Sounds interesting,Sure let me know when its ready.Look forward to trying the ul.
My friend has just got the 26ul ,so will be having a look at the weekend.

[Stephen Fox]

@ Stephen Fox

So what are you doing in the brush range,theres a need for these just as much as the poles.They need to be lighter than what you sold me (not a dig) .Im sure the bloke taking the order said something .

Mart, we have a very innovation idea to put out there. You up for testing?

side note - you should get your UL testers in a day or two, let me know how you get on.

Sounds interesting,Sure let me know when its ready.Look forward to trying the ul.
My friend has just got the 26ul ,so will be having a look at the weekend.

Great stuff, let me know your thoughts.

[DG Cleaning]

I've had a look at your pole range and it's almost identical in price to Gardiners, many people have a certain brand loyalty especially where Gardiners are concerned due to their great products and fantastic customer service. People buying your products are taking a bit of a punt so to speak because of your lack of track record. Dont you think it would be wise to come in at a lower price? I'm looking to get a longer pole than my trusty Harris soon, I'm fairly new to wfp so I'm sure I'll be impressed by both Facelift & Gardiners, however I'm going to have to live with this pole for a fair while so if there's nothing in it then I'm going for Gardiners, £50 plus cheaper I'd seriously have to look at Facelift.

[Stephen Fox]

I've had a look at your pole range and it's almost identical in price to Gardiners, many people have a certain brand loyalty especially where Gardiners are concerned due to their great products and fantastic customer service. People buying your products are taking a bit of a punt so to speak because of your lack of track record. Dont you think it would be wise to come in at a lower price? I'm looking to get a longer pole than my trusty Harris soon, I'm fairly new to wfp so I'm sure I'll be impressed by both Facelift & Gardiners, however I'm going to have to live with this pole for a fair while so if there's nothing in it then I'm going for Gardiners, £50 plus cheaper I'd seriously have to look at Facelift.

DG, in all honesty Facelift have a longer track record than Gardiners. In fact Gardiners use to sell Facelift poles at one point! So if your whole basis for ordering a pole is on how long they've been around, Facelift wins hands down! Let me know what pole you are looking for...........

[P @ F]

Fair play , glad you said that , as i am in both major camps at the moment , i mainly run a clx27 and your facelift 42 , they are both serving me very well at the mo , i have had the clx for nearly 9 months and it has not worn at all , on the other hand i have had your 42 for 6 years and it is outstanding in longevity . it has made me far far more wonga than what i paid for it , that being said i am a sole trader who looks after his gear ,
I would like to think that i could have the option to maybe try your wares also , its an open market , i did try my brothers 47 supermax on one of my jobs that i got your 42 for and it was much easier , that being said , i did get your pole 5 years prior !
As long as you give the service that Alex provides then you can have your take , state the real pole lenghts , and dont let a couple of gypos measure it in a car park !!!!!

(Just kiddin guys)

Rich    

[Stephen Fox]

Fair play , glad you said that , as i am in both major camps at the moment , i mainly run a clx27 and your facelift 42 , they are both serving me very well at the mo , i have had the clx for nearly 9 months and it has not worn at all , on the other hand i have had your 42 for 6 years and it is outstanding in longevity . it has made me far far more wonga than what i paid for it , that being said i am a sole trader who looks after his gear ,
I would like to think that i could have the option to maybe try your wares also , its an open market , i did try my brothers 47 supermax on one of my jobs that i got your 42 for and it was much easier , that being said , i did get your pole 5 years prior !
As long as you give the service that Alex provides then you can have your take , state the real pole lenghts , and dont let a couple of gypos measure it in a car park !!!!!

(Just kiddin guys)

Rich    

Haha!  Keeping it real, carparks an all! Ha!

In all seriousness Alex as really set the bar, we realise that.

[DG Cleaning]

I'm not just talking about your longevity but your pole is called Pheonix because it's rising from the ashes, is it not? Either way your company doesn't enjoy the reputation that Gardiners does. I dont have any first hand knowledge of either company but I read this forum and nobody really goes over the top about how great Facelift is. They may in future, only time will tell I hope you do really well but I can't see why I'd go Facelift at the moment.

[Stephen Fox]

I'm not just talking about your longevity but your pole is called Pheonix because it's rising from the ashes, is it not? Either way your company doesn't enjoy the reputation that Gardiners does. I dont have any first hand knowledge of either company but I read this forum and nobody really goes over the top about how great Facelift is. They may in future, only time will tell I hope you do really well but I can't see why I'd go Facelift at the moment.

DG, I fully understand what you are saying and would react the same in your shoes. We offer a very different product to Gardiners which technically does the same thing - think of it as comparable to the PC/Mac situation. Gardiners have lateral, positive stop poles, Facelift have vertical/ nonstop poles - both will do the same job but in a slightly different way.

It's up to you to evaluate which product will suit you best in the long run, both have their own advantages and disadvantages.

[ben M]

how much is a phoenix 26 with an extra section please ( to make a 30?)