OK some answers...
Dani J: Yep videos are definitely on my To Do list! They would be the best and quickest way to explain how the system works and how to get the most out of it.
gavinb: Let me know where you think customers have gone missing from and I'll try and explain. Rather than editing a job's next due date, its usually easier just to add it to the planner on the day you want to do it. Please contact me directly about any problems you have using the system.
Mobile App: The mobile app is available, but I haven't updated the web site yet. I wanted to get a few people using it on a variety of phones to check it worked properly before formally announcing it. The mobile app doesn't need an internet connection to work, provided you have downloaded to your data to your phone first. You can only currently see yesterday, today and tomorrow's work, so really need to sync every day. It is important to sync regularly as your data isn't very well protected if its only on your phone.
David@st-ives: Apart from the usual Cloud benefits (no software to install or update, access from any computer, data security, etc), Aworka has two main advantages over George:
1) Aworka works on more devices: PC, Mac, iPad and Android tablets, smartphones. George only works on PC and Palm.
2) Aworka is multi-user, where in a multi person business or franchise, operatives can update their own data wherever they are. In larger businesses, multiple admin staff can share a single account and work simultaneously.
The two systems are different, with some features in George not currently in Aworka and vice versa. For many, the choice may come down to price... if you don't need the features of Aworka, many are happy to pay the single £50 + £12 per year internet backup for George, rather than pay £10 per month for Aworka.
John: When auto planning is enabled in your Settings, an Auto plan checkbox also appears for each job, so you can control auto planning on a per job basis.
I hope I've covered everything!