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Window Washers

  • Posts: 9036
Gardiners customer service!!!!
« on: September 22, 2012, 08:46:54 am »
Would just like to point out that gardinerpolesystems.co.uk there customer service is second to none
Kirsty is awesome.
Spoke with them yesterday, parcel arrive this morning excellent stuff.

If anyone in the gardiners camp read this thank you for being easy to deal with please thank Kirsty personally for me, she deserved a smile

Ian
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

bobplum

  • Posts: 5602
Re: Gardiners customer service!!!!
« Reply #1 on: September 22, 2012, 10:29:15 am »
fiona is good,.....oh and she is a trained tiler

anderclean

  • Posts: 314
Re: Gardiners customer service!!!!
« Reply #2 on: September 22, 2012, 11:51:50 am »
Would just like to point out that gardinerpolesystems.co.uk there customer service is second to none



agreed

Fin Clearview

  • Posts: 929
Re: Gardiners customer service!!!!
« Reply #3 on: September 22, 2012, 02:22:02 pm »
Phoned em many times since I first ordered and every time they have been superb. Last week I called em at 4pm to order a resi neck that somehow I broke. They said we'll send you a free one, so I bought one more as a spare and they sent me another 2 'with compliments'. Top notch. Also a a wfp newbie it's good to know your supplier is really helpful.

Blue Frog Systems

  • Posts: 3813
Re: Gardiners customer service!!!!
« Reply #4 on: September 22, 2012, 02:45:13 pm »
Can't fault them at all
Only those who risk going too far will truly know how far they can actually go

windowcleaninginessex.co.uk

  • Posts: 716
Re: Gardiners customer service!!!!
« Reply #5 on: September 22, 2012, 07:05:06 pm »
Would just like to point out that gardinerpolesystems.co.uk there customer service is second to none
Kirsty is awesome.
Spoke with them yesterday, parcel arrive this morning excellent stuff.

If anyone in the gardiners camp read this thank you for being easy to deal with please thank Kirsty personally for me, she deserved a smile

Ian

Ian that must be favouritism, I ordered a new pole Thursday afternoon and it hasn't arrived yet.

Darren

---THE BEST YOU CAN GET---
www.windowcleaninginessex.co.uk

KS Cleaning

  • Posts: 3947
Re: Gardiners customer service!!!!
« Reply #6 on: September 22, 2012, 07:27:30 pm »
+1, they really do go the extra mile :-* ;)

mikeyfaerosyth

  • Posts: 333
Re: Gardiners customer service!!!!
« Reply #7 on: September 22, 2012, 09:47:16 pm »
Whats happening with the medium mixed extreme brush? thought it was back in stock,want to order Monday,but canny add to cart

Fin Clearview

  • Posts: 929
Re: Gardiners customer service!!!!
« Reply #8 on: September 22, 2012, 10:06:47 pm »
Whats happening with the medium mixed extreme brush? thought it was back in stock,want to order Monday,but canny add to cart

They are in, I ordered one over the phone on Thursday mate.

ben M

  • Posts: 4720
Re: Gardiners customer service!!!!
« Reply #9 on: September 22, 2012, 10:09:11 pm »
Whats happening with the medium mixed extreme brush? thought it was back in stock,want to order Monday,but canny add to cart
monday? we are saturday now! you can order it!

CLEANCARE WC

  • Posts: 4454
Re: Gardiners customer service!!!!
« Reply #10 on: September 22, 2012, 10:09:38 pm »
Whats happening with the medium mixed extreme brush? thought it was back in stock,want to order Monday,but canny add to cart

just got one in the cart on my pc...try again mate
WE CLEAN BY FAITH, NOT BY SIGHT WITH WATER FED POLE WHEN WORKING AT HEIGHT.

mikeyfaerosyth

  • Posts: 333
Re: Gardiners customer service!!!!
« Reply #11 on: September 22, 2012, 10:40:16 pm »
monday? we are saturday now! you can order it!


Wont get sent out till Monday anyway,I know its only 30 quid but gonnae order backpack too :)

Re: Gardiners customer service!!!!
« Reply #12 on: September 23, 2012, 07:05:30 am »
yep they take your money then they send you the goods . thats fantastic ::)

Mike #1

  • Posts: 4668
Re: Gardiners customer service!!!!
« Reply #13 on: September 23, 2012, 07:50:04 am »
No complaints from me had a faulty brush a few weeks back they gave me a mobile number so i could take a pic on my phone and send it to them ,

Very simple saved any messing about and got new brush when they eventually arrived but the delay  was out of their control . Mike

LBWCS

  • Posts: 649
Re: Gardiners customer service!!!!
« Reply #14 on: September 23, 2012, 10:30:18 am »
Agreed also

wightsurf

  • Posts: 1774
Re: Gardiners customer service!!!!
« Reply #15 on: September 23, 2012, 12:57:33 pm »
of course they are very helpfull and nice,they are taking all your money  ;D ;D

Re: Gardiners customer service!!!!
« Reply #16 on: September 23, 2012, 04:56:34 pm »
they even exchange faulty goods they have sold you , amazing  ::)

rg1

  • Posts: 1356
Re: Gardiners customer service!!!!
« Reply #17 on: September 24, 2012, 10:15:12 am »
yep they take your money then they send you the goods . thats fantastic ::)

What more could you ask for!  They even send you glue when the clamps on your pole come loose after a few days  ???
The pen is mightier than the sword (and a lot easier to write with!)

CLEANCARE WC

  • Posts: 4454
Re: Gardiners customer service!!!!
« Reply #18 on: September 24, 2012, 03:44:23 pm »
I LIKE THE PRODUCTS, BUT IT IS CRINGE WORTHY SOME OF THE POSTS ON HERE!
WE CLEAN BY FAITH, NOT BY SIGHT WITH WATER FED POLE WHEN WORKING AT HEIGHT.

Window Washers

  • Posts: 9036
Re: Gardiners customer service!!!!
« Reply #19 on: October 12, 2012, 09:31:22 am »
I LIKE THE PRODUCTS, BUT IT IS CRINGE WORTHY SOME OF THE POSTS ON HERE!
Maybe they are to you mate,  I posted this as if there has ever been an issue they sort it out very quickly, that to me in a supplier is an asset for my business.

I dont have the time to keep chasing people if there are problems in thier business.

Yes they take my money, but after they have taken it there is aftercare if needed thats good. So credit where credit is due  ;)
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)