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If they phrased it as a complaint rather than a 'have a look the next time' I would go back and have a proper look. That way you look like you care. At the end of the day they paid for clean windows and you undertook to provide that. Lots of trades would just not go back so you may make a custy for life by being seen to care about your standard of work.
Quote from: davids3511 on August 18, 2012, 09:04:58 pmIf they phrased it as a complaint rather than a 'have a look the next time' I would go back and have a proper look. That way you look like you care. At the end of the day they paid for clean windows and you undertook to provide that. Lots of trades would just not go back so you may make a custy for life by being seen to care about your standard of work.this is a professional window cleaner...
Quote from: andrew @ keep it clean on August 18, 2012, 09:52:10 pmQuote from: davids3511 on August 18, 2012, 09:04:58 pmIf they phrased it as a complaint rather than a 'have a look the next time' I would go back and have a proper look. That way you look like you care. At the end of the day they paid for clean windows and you undertook to provide that. Lots of trades would just not go back so you may make a custy for life by being seen to care about your standard of work.this is a professional window cleaner...i totally agree