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mike roberts

Some Customers!
« on: June 24, 2012, 03:44:22 pm »
Just been out for a quotation, nice size driveway bpaved aprox 200m poor condition + flags around property extra 300m.
Local pikey has had a go and given up! cleaned only 10m looks like he has used a domestic Karcher results useless...
gave the quotation to customer and she was shocked  :o Thats three times the cost  ;D ;D

As its a Sunday just couldnt stop myself.... 'Well what happened to the guy that took 2hrs to clean 10m ?? '  ;D ;D
Customer replied ' We had it cleaned in 2010 for a third of your price' my reply ' I dont wish to be rude but why are you not using the same company??' .... response  'they have gone bust'  ;D ;D
At this stage I fell over with laughter!

Good luck to who ever gets the job   :P
Over time I think its nice to know when to simply walk away  ;D

Blast Away

Re: Some Customers!
« Reply #1 on: June 24, 2012, 04:58:19 pm »
You are expensive though to be fair mate  ;D

Some people just don't realise the professional results that can be achieved. I see people doing flagstone driveways all the time with their karchers on fans nozzle.
I stopped at one once and questioned does she like it with stripes in. I offered a free demo to which I twisted her arm at the second offer, did an area in 5 seconds with a 12'' mosmatic to what was taking her minutes to do. Gave her a price of £40 to finish it and was done 30 mins later.

Kev Martin

  • Posts: 6954
Re: Some Customers!
« Reply #2 on: June 25, 2012, 09:05:04 pm »
We get the same when people get it into their heads they can restore floors with a couple of sets of floor pads and a mono rotary. Little bit annoying really but custmers in fairness are always looking for the cheapest option

Kev Martin
Marblelife Ltd
"Natural Stone Restoration Specialists" Tel: 0121 773 9129
www.tilinglogistics.co.uk | www.marblelife.co.uk  http://stores.ebay.co.uk/Tiling-Logistics

mike roberts

Re: Some Customers!
« Reply #3 on: June 26, 2012, 07:07:26 am »
Yet it is frustrating.... especially when people try to use scrubbers on jobs which are best suited to PRESSURE WASHING  ;D ;D

Kev Martin

  • Posts: 6954
Re: Some Customers!
« Reply #4 on: June 26, 2012, 01:11:10 pm »
Yet it is frustrating.... especially when people try to use scrubbers on jobs which are best suited to PRESSURE WASHING  ;D ;D

Agree but that's personal opinion really based on experience and geological make up of the stone.  Some stone comes up better with a rotary scrubber rather than a pressure washer!  However, a lot of this is down to the experience, equipment and how it is used by the person doing the pressure washing. :o :o :o

Kev Martin
Marblelife Ltd
"Natural Stone Restoration Specialists" Tel: 0121 773 9129
www.tilinglogistics.co.uk | www.marblelife.co.uk  http://stores.ebay.co.uk/Tiling-Logistics