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Alan Brooker. Aqualink Carpet Care

  • Posts: 489
public apology to masterclean
« on: January 18, 2006, 04:03:00 pm »
Note: ENGAGE BRAIN BEFORE PUTTING MOUTH INTO GEAR!  ::)
I have made some unnecessary derogatory comments about the services of Masterclean on this forum. These were removed within a couple of days of posting as with hindsight - It wasn't right to have posted them in the first place.
Allowing PAST personal opinions to interfere with business matters is at best unprofessional.
This apology is unsolicited and Vernon, if you're reading this - I hope the whole affair only serves as positive advertising for you!  ;)
Experience does not qualify as Knowledge and Understanding.
Understand how and why and you'll produce great results.

IICRC, Woolsafe, Fenice & LTT trained.
Member of Eco Carpet Care, NCCA & Woolsafe.

carpetclean

  • Posts: 802
Re: public apology to masterclean
« Reply #1 on: January 18, 2006, 05:00:29 pm »
well done alan it takes a big man to apologise you have my utter respect
NCCA   IICRC


name peter reed

Doug Holloway

  • Posts: 3917
Re: public apology to masterclean
« Reply #2 on: January 18, 2006, 05:50:18 pm »
Alan,

I was in two minds whether to delete the original topic but thought you and Vernon whilst having some 'history' kept within the bounds of dignity.

Your apology is a credit to yourself , we all make errors of judgement.

Cheers

Doug

Karl Wildey

  • Posts: 781
Re: public apology to masterclean
« Reply #3 on: January 18, 2006, 07:13:11 pm »
Some companies need a kick up the butt to make them realise that the service they are providing is not good enough. 
the wise change the others carring on providing the same bad service.
Personally  I can easily think of two, both based around London, who despite the bad press on these forums still provide the same bad service.
Wise up guys.

Vernon Purcell

  • Posts: 217
Re: public apology to masterclean
« Reply #4 on: January 20, 2006, 05:54:24 am »
Thank you Allan that was decent of you to do what was right.
Kind regards
Vernon Purcell

Bill Robinson

  • Posts: 283
Re: public apology to masterclean
« Reply #5 on: January 20, 2006, 09:10:46 am »
what was it you said again   ;D