It's hard starting a new business as we all know.. I was skink for the first couple of years but just kept plodding away with small ad, leaflets, visiting local businesses etc but when you do get your first rec or repeat ,well you get a kind of warm feeling always try to up sell protector or offer discount if they have another room done , don't know much about cold calling on the telephone, all I know is annoys the hell out of me and I NEVER buy anything off anyone on the phone but I'm sure other guys will say different