[keyser soze]

bought a round a few months ago and a custy(commercial) hasnt paid me since i started so i went to the offfice a couple of weeks ago to see if there was a problem, and was told no probs and the accounts manager will speak to director when he comes in so 2 weeks later i go and see them again . she apologised and said she forgot, so not sure what to do they owe 3 months ( 120.00) and i feel im getting fobbed off . i told the lady that wasn't sure what to do and didn't want to do the windows if i wasnt gonnna receive payment and she said ok best to leave them then . so ring the guy who sold me the round to ask about it and he said they sometimes pay many months in 1 go. any comments on whats the best thing to do guys

[david moss]

Knock him out, let them no you don't mess with a windy

[idealrob]

Who do you bank with, I know Barclays offer to send a solicitors letter as a business service, and this usually works. they May be a small charge, but it works

idealrob

[keyser soze]

Who do you bank with, I know Barclays offer to send a solicitors letter as a business service, and this usually works. they May be a small charge, but it works

idealrob

i do bank with barclays . is it in free agent package they give you when opening acc

[H S and Son]

Money claim online is a govt run debt reclaim website. There's a minimal cost which is owed to you by the company and is added to the total owed.

https://www.moneyclaim.gov.uk/web/mcol/welcome

[Tom White]

Be patient, but persistent, Andrew.  In the big scheme of things, for the person who makes the payment, paying the window cleaner will be low priority.  Try and get the number of the person who makes the payment and phone them direct.

In a previous life I was the guy who paid the bills for a large organisation, and I was both overloaded with work and usually hung-over and lazy, so all the 'triv', paying the small bills, didn't really matter to me; I was usually to busy 'fighting metaphorical fires' from stuff I should've done previously.

But I always got round to paying them in the end.  I doubt it's anything nefarious that's delaying your payment, it's probably just bad admin.

[stuart mc]

yeah I would hold off on not cleaning some of my commercial wait 3 months before first bill is paid then it comes in bang on time monthly, but saying that if the other guy says they sometimes paid a load at once would probably indicate an irritation for me, don't know I take each case as it comes really

[AuRavelling79]

What Tosh says is true - when I was a part owner of an office equipment business the finance was my responsibility and we would never have tried to get out of paying but it's often the old cashflow.

So we would write all the cheques and put them on the desk and pay when due - but when money was tight, say at month end and we had to pay the wages well then when someone "chased" us we sent the money when we had the funds. Nothing personal.

Now - low priority small bills in the up to £500 bracket (as a business turning over 500K) would get paid as soon as the supplier chased.

Now if you've read this far you need to decide whether the company "is in trouble" and going down the tubes. If so then you've no chance.

If it isn't then you need to decide whether to wait for your money or not.

If you want your money at all cost then be persistent - arrive just as they are opening and politely and firmly ask for your money. Ask the person if they would work for 3 months without getting paid?

If you are fobbed off or haven't received the money within a week go back and ask again. This time tell them you will be back on a certain day at a certain time and that you would like a cheque waiting. If they don't then you can choose to walk away or you can stand outside with a placard saying "This company won't pay the window cleaner £120 for 3 months work!!!"

Which would give you the least ulcers?

[andyM]

I wouldn't send them a solicitors letter at this stage.
Probably best to send a formal written request for payment on your company headed paper sent by recorded delivery. Stating payment is required within 7 days.
If the problem escalates and you have to pursue the debt collection method you will be able to show you have endeavoured to make contact.

[Mike #1]

I have custy who owes a similar amount at the moment . But i know i will get paid had the same problem as you and things have not got any better in 4 years  .     A letter to finance dept does the trick as they are the only people who are inclined to sort it out once they realisoe the oversight usually the recepionist is useless

[SunShineCleaning]

Tosh and Gold have said most of what I would say.

I would add that if you can get them to start paying by Standing Order then this wont happen.