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keyser soze

  • Posts: 1694
bartering
« on: March 04, 2012, 10:18:28 am »
im pretty new to this window cleaning , but i put a price in for a job i estimated around 30 quid the custy said he would get another quote (understandable i would) the other quote was the same as mine . custy asked if i would do for 25 then the jobs mine. im not sure if i want to get into this bartering lark, i dont want to set a precident .what do you guys do  ???

Simon@ Clearview contractors

  • Posts: 755
Re: bartering
« Reply #1 on: March 04, 2012, 10:33:57 am »
I think the guy is telling porkies and I doubt there is another quote on the table, he's just "trying it".

Do you think the job is worth doing @ £25?  if the answer's yes do it...

Personally I'd "weigh the customer up" wether or not he's gonna be a good guy to work for, or "Trouble"...

mlscontractcleaner

  • Posts: 1483
Re: bartering
« Reply #2 on: March 04, 2012, 10:38:49 am »
Very well put; I agree ternty five quid a month from a reliable, good paying customer is better then thirty quid a month from a customer you have to go back to three times just to collect and who tells you to give them a miss this time every other month :-\
Come and talk dirty to us!!!

Llaaww

  • Posts: 2260
Re: bartering
« Reply #3 on: March 04, 2012, 10:56:59 am »
Any mention of other quotes, and I walk away.
if it is dirty it is fair game

britishwill

  • Posts: 536
Re: bartering
« Reply #4 on: March 04, 2012, 11:00:29 am »
Just think, it could turn out to be a grudge clean!

All I would do is remind the client in a really friendly way why you charge £30 and how good, reliable etc etc you are.

I tend to push them away at this point in a nice way. They always seem to come back!

Dave Mills

  • Posts: 277
Re: bartering
« Reply #5 on: March 04, 2012, 11:09:25 am »
im pretty new to this window cleaning , but i put a price in for a job i estimated around 30 quid the custy said he would get another quote (understandable i would) the other quote was the same as mine . custy asked if i would do for 25 then the jobs mine. im not sure if i want to get into this bartering lark, i dont want to set a precident .what do you guys do  ???

Correct answer is "Use the other guy.  When he lets you down (and he will) give me a call and Ill still be happy to clean them for £30"

bobplum

  • Posts: 5602
Re: bartering
« Reply #6 on: March 04, 2012, 11:16:31 am »
if it could have been done at £25.00 in the first place you would have charged £25.00?,so if both quotes are £30.00 that indicates the correct price.
your now facing the same problem we probably all face when we start out,you want the work,need the money,etc its easy for me  to say but i would stick to the £30 and just say to the customer " no thanks we have enough work we don't need to lower our prices" and walk away.
don't become a busy fool,make a business plan stick to it,work less earn more
(my motivation book will be out next year ;D)

andyjm1

  • Posts: 430
Re: bartering
« Reply #7 on: March 04, 2012, 11:20:14 am »
If you're new, then assuming you need the work, take it until something better comes along, or you feel you're able to put the price up. Failing that why not meet him half way at £27.50?

There's nothing wrong with customers bartering with you, although I find it's rare when pricing up work. If you find it happens a lot, factor it into your original price, leaving you some room for manoeuvre.

bobby p

Re: bartering
« Reply #8 on: March 04, 2012, 11:56:52 am »
think of it,the other guy would never have got the exact same price

 i had somebody try that on recently,i then said "ah,ok,best you go with them then" and as im putting the phone slowly down , i then hear em backpeddlin, "well,no no, i want to go with you, is it £30 you say? "


 i then said ok , and heard her squirm but i knew id got her. shes later asked for a bargeboard to be scrubbed ,im going to double up or more on that kiddie.

colin purewater

  • Posts: 2282
Re: bartering
« Reply #9 on: March 04, 2012, 12:24:09 pm »
I've had this and asked to see the quote

But It back fired on me as he did and it was a lot cheaper ::)

Didn't get the job but I don't mind.

The price is the price so stick to your guns cowboy  ;)
keep it simple

ShireOaks

  • Posts: 6
Re: bartering
« Reply #10 on: March 04, 2012, 12:33:30 pm »
stick to your guns!!
if its worth £30 then its worth £30

Crystal-clear

  • Posts: 3029
Re: bartering
« Reply #11 on: March 04, 2012, 01:33:51 pm »
I think the guy is telling porkies and I doubt there is another quote on the table, he's just "trying it".

Do you think the job is worth doing @ £25?  if the answer's yes do it...

Personally I'd "weigh the customer up" wether or not he's gonna be a good guy to work for, or "Trouble"...

pretty much spot on ,

LWC

  • Posts: 6824
Re: bartering
« Reply #12 on: March 04, 2012, 01:36:56 pm »
Do it for £25...£20...£15...where does it stop

Price is your price...stick with it...dont like it, go elsewhere.

G Griffin

  • Posts: 40745
Re: bartering
« Reply #13 on: March 04, 2012, 01:39:30 pm »
im pretty new to this window cleaning , but i put a price in for a job i estimated around 30 quid the custy said he would get another quote (understandable i would) the other quote was the same as mine . custy asked if i would do for 25 then the jobs mine. im not sure if i want to get into this bartering lark, i dont want to set a precident .what do you guys do  ???

I'm splitting hairs a bit, but that's not bartering, it's bargaining. Bartering would be an exchange of goods or service for another. For example- do my garden and I'll do your windows.
⭐⭐⭐⭐⭐⭐

Lakes and Pennine

  • Posts: 272
Re: bartering
« Reply #14 on: March 04, 2012, 02:09:53 pm »
I had a 25 quid job every 2 months, after about a year she asked if would consider charging 20 and doing it every month s0 i did
good payer and it only takes 35 mins.

that custy is now worth 240 a year instead of 150

I know one or 2 high price windys who are now starting to loose a considerable amount of work and you cant always relie on the ' :drop em and get 2 more' :o

jk999

  • Posts: 2091
Re: bartering
« Reply #15 on: March 04, 2012, 02:14:13 pm »
If your new to job you cant afford to turn work away  :)

Steve Sed

Re: bartering
« Reply #16 on: March 04, 2012, 02:29:19 pm »
I had a 25 quid job every 2 months, after about a year she asked if would consider charging 20 and doing it every month s0 i did
good payer and it only takes 35 mins.

that custy is now worth 240 a year instead of 150

I know one or 2 high price windys who are now starting to loose a considerable amount of work and you cant always relie on the ' :drop em and get 2 more' :o

Or put another way, you have gone from £43 an hour to £34.

Rob_Mac

Re: bartering
« Reply #17 on: March 04, 2012, 03:28:42 pm »
Offer this

Pay me on the day I clean I will accept £25.00, late payments £30.00!!!!.

Rob ;D

Re: bartering
« Reply #18 on: March 04, 2012, 05:02:57 pm »
Do it for £25...£20...£15...where does it stop

Price is your price...stick with it...dont like it, go elsewhere.

same here. the price I give is the price it's worth. if you drop the price, your basically admitting you over charged them. bartering or not, there's not usually room for movement in the price.

AJ

  • Posts: 1262
Re: bartering
« Reply #19 on: March 04, 2012, 05:25:39 pm »
tell him that you can do it for £25 a month, every month, no missed cleans.
just explain to him that to drop the price you have to at least have some security.