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outsourcing to a call center , c'mon lee lets start getting real ,
Quote from: Rogue Trader on February 12, 2012, 09:58:46 pmoutsourcing to a call center , c'mon lee lets start getting real , Who wrote that?In fact I have been using this service for the last 12 month and its worth every penny! In the past when doing large leaflet drops im in and out the office so cant answer the phone. Often people would leave no message or a phone number their never on, so by the time you get hold of them sometimes a week later they have gone to someone else.The service I have gives me 2 dedicated girls answering in my business name mon - fri 9 - 5.30They take the customers details use our fixed pricing structure to quote the customer then email it all to me, meaning I never miss an incoming sales call from a leafllet. Once someone is an existing customer they contact me on a different number straight to my office.Its genius and I wish I had done it years ago. So to whoever wrote that, its very real and I love it.
Quote from: richard speech on February 12, 2012, 10:08:36 pmQuote from: Rogue Trader on February 12, 2012, 09:58:46 pmoutsourcing to a call center , c'mon lee lets start getting real , Who wrote that?In fact I have been using this service for the last 12 month and its worth every penny! In the past when doing large leaflet drops im in and out the office so cant answer the phone. Often people would leave no message or a phone number their never on, so by the time you get hold of them sometimes a week later they have gone to someone else.The service I have gives me 2 dedicated girls answering in my business name mon - fri 9 - 5.30They take the customers details use our fixed pricing structure to quote the customer then email it all to me, meaning I never miss an incoming sales call from a leafllet. Once someone is an existing customer they contact me on a different number straight to my office.Its genius and I wish I had done it years ago. So to whoever wrote that, its very real and I love it.whoever it was took their comment down! had a rethink obviously.lee, do you have a separate phone number for sales then? is this printed on the leaflet as your number, but you then give the office number when they sign up?R