well my first month at pushing standing orders as new payment...65% agree (of that about 50% thought great idea and the other 15%were pushed reluctantly) the rest are undecided & just 2 said NO they dont do direct debits !so not a bad hit rate.i gave people the option of setting the date themselves in the month also the promise the prices will remain same for 2012.
I gave most of custy's a print out for them to sign and send to bank & tryed to explain im now doing it monthly as opposed to 4wks which most didnt get (as they thought it was monthly anyway!)
what reason do you mostly find/think some people dont want to do standing orders??.......
to get 65% on first asking is about right. if you ask the others every 3 months or so, eventually you will get the rest of them. you'll only be left with a couple of hardcore refusers.
also if you tell new customers its your only payment option from word go, you will get over 90% on SOs immediately.
How do you know 65% is about right ? I would say that bloody good going and way above normal.
i;m going from our experience of getting people onto SOs.