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jayjay

  • Posts: 5
How many times do you clean a customers window per year?
« on: December 25, 2005, 05:00:45 pm »
Ive heard many say fortnightly but my friend does 80% of his customers monthly.

How many times do you clean a customers window the majority of the time?

Paul Coleman

Re: How many times do you clean a customers window per year?
« Reply #1 on: December 25, 2005, 05:22:25 pm »
Ive heard many say fortnightly but my friend does 80% of his customers monthly.

How many times do you clean a customers window the majority of the time?

About 8 times a year for me.  That's 6 weekly with it being a bit less frequent in the winter (my choice) and taking the occasional holiday.

windolene

Re: How many times do you clean a customers window per year?
« Reply #2 on: December 25, 2005, 06:03:52 pm »
Hi,

Some of my domestic customers phone me to make an appointment, some to say they have not seen me for a long while. some six weekly & the rest when it suits me.  All seem happy with these arrangements.

My shop work is done every week with nursing homes monthly & offices when it suits me.


What a good job I have got!


Kevin Windolene.

matt

Re: How many times do you clean a customers window per year?
« Reply #3 on: December 26, 2005, 06:20:56 pm »
i tell them every 6 weeks

BUT

what with weather, sickness, and just plain time off, it can be 8 weeks

most seem happy with it

Ian_Giles

  • Posts: 2990
Re: How many times do you clean a customers window per year?
« Reply #4 on: December 26, 2005, 06:52:47 pm »
By and large most work on a 4 weekly cycle with domestic work.

Commercial work will vary, shops can be a couple of times a week (Woolies is (or used to be) 3 times a week) the big stuff might only be once or twice a year.

Cycle it on a 4 weekly basis if you can, various customers will want different things, but 4 weekly is a good base to start off with.

Ian
Ian. ISM CLEANING SERVICES

KJG

  • Posts: 293
Re: How many times do you clean a customers window per year?
« Reply #5 on: December 27, 2005, 08:34:20 pm »
I'd say the majority of my work is monthly. Some big commercials tend to go longer but like to have their public areas or entrances done weekly or more.

dai

  • Posts: 3503
Re: How many times do you clean a customers window per year?
« Reply #6 on: December 27, 2005, 09:02:40 pm »
Most of my work is done monthly. I have switched two estates to bi monthly.
They were badly under priced and the clients excepted a 50% increase in exchange for bi monthly cleans. It suits me as I was struggling to get round on time. I can see a few more going this way next year as the work load is always increasing.
When I do these estates now I'm on a good price. Dai

Moderator David@stives

  • Posts: 8829
Re: How many times do you clean a customers window per year?
« Reply #7 on: December 27, 2005, 10:21:55 pm »
sorry guys

i cant understand the mentality of cleaning less than 4 weeks.
If you are on a six weekly cycle and you leave it till 8 weeks then you need twice the number of customers.
The easiest way of increasing your turnover is to switch to 4 weekly and dump the ones who do not comply.
It all equals to less customers ,bigger turnover and a chance to weed out a few horrible jobs.

Morph

Re: How many times do you clean a customers window per year?
« Reply #8 on: December 27, 2005, 10:53:21 pm »
Hi Seagull

Stay warm.

Off topic!  Whatever!  Am I bovvered?

Paul Coleman

Re: How many times do you clean a customers window per year?
« Reply #9 on: December 28, 2005, 11:22:20 am »
sorry guys

i cant understand the mentality of cleaning less than 4 weeks.
If you are on a six weekly cycle and you leave it till 8 weeks then you need twice the number of customers.
The easiest way of increasing your turnover is to switch to 4 weekly and dump the ones who do not comply.
It all equals to less customers ,bigger turnover and a chance to weed out a few horrible jobs.


I do it because some years ago, I had a lot of customers who just didn't want a 4 weekly service.  I used to get sent away a lot and didn't have the workload to consider walking away.  Then, in a very short space of time, I got a few large jobs (by my standards) where they wanted 6 weekly.  It made sense to fit my other work around them.  I've just stuck with it.  I wouldn't be able to get around it all in 4 weeks now anyway.  Also, I live in the southeast where the rates are generally the highest in the country.  It could be awkward getting those rates if I worked 4 weekly.