I'm domestic only, so passing this on.
Had a coffee with the wife this morning in the Starbucks (crap coffee!) in Next in the retail park on West Quay Rd.
View out of the upstairs windows attached below. The canopy was disgusting as well. I'd imagine the management aren't too chuffed.
Might be worth a chase.
Vin
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Edit: the site's picture uploader isn't working so you'll have to guess how bad it was, but it was awful.