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I asked a customer for payment, the clean just done plus the one last month. She said, "Oh, I had far more important people to pay in December". Nice to know where you fit in isn't it.
but it does show,no matter what we say on here about,service,wfp,uniforms,offering different ways to pay etc etc we are in the eyes of a lot people not that important,we are just window cleaners!
Look at it from the other angle, it means she didnt have a spare tenner(or whatever the job was) just before xmas....She tries to lord it over someone who runs their own cash rich business by admitting she was broke, just laugh inside and leave them to it...But just drop into the conversation a few months down the line how well your business is doing and walk away leaving her to think about it, will drive her nuts lol