[AuRavelling79]

So the forecast for tomoz is bad so me and the man Dan are going for a "mental" day to get it all done by sunset.

So I'm doing an underpriced £20'er and muttering to Dan (my trusty assistant) that this one is "going up" in the new year - grumble mutter.

Anyhoo custy mouths through the glass that he wants a word and I cheerily put the thumbs up and turn to Dan and say bet he wants to change to two monthly or wants the insides done or summat negative.

So Dan puts the hoses away and I go to settle up and custy says "I want to tell you that you have been the most reliable and best window cleaners we have ever had but we are moving to Australia and letting the house in the new year - so here's a tenner tip and I want you to clean the windows for the new people so I'm paying you another £20 now and they have agreed to monthly window cleaning and their names are XXXXXXX and XXXXXXX and they want you to continue after that."

So that was nice - and then later I drop the trailer with Dan among half a dozen houses and start revving the engine to go and do one that is difficult to park by when he says "Your custy wants a word" and I mutter "hope she hurries up I'm blocking the road - I hope she don't want the backs doing, grumble moan."

So Mrs custy hobbles over (knee op) and hands me a really expensive looking bottle of red wine - cork an' all!   and says "She's so glad she found us as window cleaners and that Dan is so polite and a credit to my firm and all the best for 2012!"

So what a git I am! But I have learned and will be all sweetness and light until the next time.

Blessings!  

[stuart mc]

so you still have an under priced job at £20 not that good, you can't put it up as they agreed a price with the landlord

[AuRavelling79]

so you still have an under priced job at £20 not that good, you can't put it up as they agreed a price with the landlord

No not true - I just agreed to do one final clean for the owner then it's a new negotiation.

[stuart mc]

I know I was just trying to spoil your new found delight in not pre judging