[gaz1984mcc]

and honestly i wonder how many of you and i mean truthfully no bull here guys? did the training courses before they first cleaned a carpet.

[Doug Holloway]

Hi Guys

The training in CC is  basic with topics touched on, such as pH but with little understanding of the efffect of say buffering, type of scale etc.

Common sense and reading the instructions are very important but also understanding what can go wrong is just as important and this is where training can be quite useful.

Cheers

Doug

[Simon Gerrard]

All you can say, mate, is that you have 'got away with it' - so far! What should trouble you is that there are a lot of things about carpet cleaning that you clearly do not know and one day it will come clattering home to you when you make an expensive mistake that a training course could have helped you avoid. For the majority of us it is important to us to know that we have done the training, got the knowledge and can hold our heads up high knowing we are professional carpet cleaners and not simply wannabe's.

Simon

[mike roberts]

practising - training exactly the same thing when you learnt to ride a bike as a child you would practice until you got it right (its the same thing) mike

wow what   er .. no its certainly not the same thing !!  : :

In cleaning there are a lot of aspects you can cover where training is not available ie pressure washing... However big however with carpet cleaning there is that opportunity with courses available so why why not take it  
It then gives you a head start surely    Any way up to you

Ps if the insurance is for treatments risk.... worth **** all as you have not been trained , but have practiced  you explain that to your insurance company.

[mike roberts]

Carl wish all the best

This to me highlights why cc as a 'trade' is dying....  any 'body' can buy a machine and advertise as a professional simple

[gaz1984mcc]

Haha guys its just carpet cleaning any of you got a gnvq in carpet cleaning? NO there aint one thats cause it doesnt require one simples its not recognised as a trade that requires it. Carpet cleaning associations most of them all require that youve got insurance? Easy.
a machine at a certain level of psi and suction power of a certain level? Easy.
Oh and that youve attended a couple of courses which would tale a few days lol all sound a bit to easy guys?

[Doug Holloway]

Hi Guys

Mike who says it's dying we have always had a completely unregulated market and those running the best businesses will prosper.

Cheers

Doug

[Simon Gerrard]

We got a call from a customer recently asking for advice. She's had her carpets cleaned by a local company, but the carpets had been wet for days and had begun to smell - badly. She rang the guy, who couldn't possibly have had any training, and he went back and re-cleaned the carpets. Same problem, sodden carpets but the smell was a lot worse. The guy went back again and re-cleaned the carpets AGAIN telling the customer he'd used another 100 litres of water and this should fix the problem.

In the end the smell was so bad they had to cut the bedroom carpet out and move out for a few days. We leant her a fan and the carpets dried. We then santized and cleaned them - properly.
The carpet cleaner involved had to pay for a new, very large bedroom carpet, the cost of up take and removal of the old one, the customer's hotel expenses and our bill. If he had know what he was doing he wouldn't have made the basic mistake he made on the first, or subsequent visits, or had all of that grief, or the expense. Maybe he just hadn't practised hard enough  

Simon

[gaz1984mcc]

Well the guy who cleaned her carpets was a bleedin idiot i dont think that had much to do with training more to do with common sense if you aint got none youve got no chance lol

[Simon Gerrard]

The point being you can walk headlong into a problem that you have no knowledge of until you have an irrate customer on the phone. You've just been licky, so far and to think anything else belittles you as a supposed professional which is what you claim to be on your website.

Simon

[gaz1984mcc]

Simon while i dont doubt for one minute that your good at what you do and the advice you give is great im not even saying training is a bad thing cause its not but like i said its not the be all and end all all of my customers so far have been very happy with the work ive done  and thats because ive got common sense and i dont leave a customers until im satisfied and believe me ive high standards simon dont think for one minute cause youve attended some courses that your standards are any better thank mine.

[Simon Gerrard]

Gary,
But with the best will in the world, you don't know what you are doing, you only think you do. You have no idea what to look out for, what to avoid, what not to do, or do in certain situations and that is like playing Russian roulette with both your reputation and your wallet. And for all you say it's simply about common sense, it's not, the simple things are, but the things that could cost you money are not. But perhaps you have to learn that lesson all by yourself. If you were a professional at heart you would set aside your arrogance and do the training - you never know, you might learn something that could make you even better than you think you are - professionals have that level of personal commitment. Question is, are you a professional, or a know it all amateur?

Simon

[gaz1984mcc]

Simon when you started out did you do the courses before you cleaned a carpet? Truthfully?

Simon its not a proper professional trade all youve got to do is clean the bloody carpet. At the end of the job if its clean smells good and its not soaking wet or missing a few inches youve succeded END OF thats all youve got to do. The same applies to all types of cleaning youre there to clean something wether its a car, plate, clothes, windows,
Stop kidding yourself into thinking it something it aint.

[Simon Gerrard]

You're an amateur mate and something of a joke too, so I'm out of here.

Simon

[gaz1984mcc]

Simon you didnt answer my question about the courses? I take that as a no then

[Simon Gerrard]

Yes, I did do the training courses before starting live cleaning in customers properties. I also did not just one but many course on different aspects of the business because unlike the amateurs the professionals know that you're only ever as good as you know your basics.

Simon

[Ian Gourlay]

At Superclean Carpets we are passionate about giving our customers the best possible service

You cannot say you are doing that until you have been on Courses with the industries top trainers.

You will pick up tips on what is the best possible service.

From places like his you will learn little additions , for instance run your pipes across dust sheets not customers carpets

[Paul Heath]

I did'nt think Rug Dr's had hose Mike ...

[gaz1984mcc]

You know what guys you really must think this carpet cleaning lark is something special it aint training courses are good for whatever your gonna do but it doesnt guarantee that your gonna be good or bad at it wether you do them or not.
There are plenty of people who go to college or uni learning something for years and years and it still doesnt mean there gonna be any better than someone who hasnt. And i know that for a fact i did joinery for 8 years learnt my trade luckily i managed to get a job with a joiner aswell as go to college at the same time and honestly im good at it but ive seen many who have come straight from college and havent got a bloody clue could barely use a hammer or saw in a straight line. And they went to college for 3 years not a 3 day course

[derek west]

yes it is just common sense, and common sense tells you to go on a course and learn the basics. really can't get my head round the fact that practicing on someone elses carpet is common sense.

and yes, did the prochem 2 day in november 2006, then 2 day ncca in feb (i think) then start my business in april 2007. common sense really. done at least 2 courses every year since and got a few more planned for 2012, all part of my common sense to running a cleaning business.
so much more to learn, turned an analine job down last week, suppose i could of had a go, just cleaning after all.