[LWC]

I know Steve CM has a nice method of texting his customers when he is coming but ive just been playing with my blackberry and theres a really simple way of doing this.

Go into your address book, add group, add member (contact)

Ie, if youve named your group "Town" type "town" on main screen, press menu and click SMS Town.

So if youve got a few in there theyll all receive same text.

Simple but effective

[Steve CM]

And watch the replies.

Not today my dog is sick

Not today I'm on the blob

Not today my mothers, brothers, sisters girl friend is sleeping.

Send one way texts, no drama!

[LWC]

Lol yeh there is that, good for me as i have unlimited texts

[Dean Taberner]

I think what Steve means is that if theyve got the chance to reply, they will think of an excuse to save some money,

I dont even know when we are doing our domestics so the customers have got no hope of knowing,

We just turn up at around about the 6 weekly mark and clean.

Very professional

Dean

[g.brookes]

ive never had a customer say not today etc.  i dont really know where this reputation of letting a customer know being a bad thing comes from?

[stuart mc]

ive never had a customer say not today etc.  i dont really know where this reputation of letting a customer know being a bad thing comes from?

it comes from experience

[LWC]

I think what Steve means is that if theyve got the chance to reply, they will think of an excuse to save some money,

I dont even know when we are doing our domestics so the customers have got no hope of knowing,

We just turn up at around about the 6 weekly mark and clean.

Very professional

Dean

Very pro 

I believe steve texts all his customers, he has a database online and click of a button they all get a message.

[Ian101]

I think what Steve means is that if theyve got the chance to reply, they will think of an excuse to save some money,

I dont even know when we are doing our domestics so the customers have got no hope of knowing,

We just turn up at around about the 6 weekly mark and clean.

Very professional

Dean

nowt wrong with that

[StockClean]

We dont even need to text them. they already know when we are comming as we give them the next clean date on their bills.

[LWC]

Lol guys i dont care whether you let them know or not, i was just stating that you can group text them on your blackberry. Lol

[concept]

I used to do that on my Blackberry, until I got so fed up with the "not today" replies, that I was crying to Steve CM, and he showed me the light.

Rare to get any cancellations now.

Saved me fortunes, and, it's a simple, pain free method.

Also great for marketing...

[Steve CM]

Also great for marketing...

And payment reminders

[stuart mc]

Also great for marketing...

And payment reminders

so how do you do one way texting then

[Steve CM]

whats you mobile number and i'll show you?

[stuart mc]

whats you mobile number and i'll show you?

xxxxxxxxx

[Steve CM]

sent

[stuart mc]

very good I tried to reply but it failed

[Steve CM]

thats the whole point

[concept]

Being able to schedule texts also is so valuable for me.

When I know I will be away, or out for the night, I schedule the texts in advance so the customers still get their texts and my night or trip isn't interrupted.

[Steve CM]

you mean when your out dipping the wick?