This is an advertisement
Interested In Advertising? | Contact Us Here

Warning!

 

Welcome to Clean It Up; the UK`s largest cleaning forum with over 34,000 members

 

Please login or register to post and reply to topics.      

 

Forgot your password? Click here

MJH

  • Posts: 901
THE WEATHER FACTOR
« on: November 01, 2005, 05:15:07 pm »
This could be a dum question but here we go anyway, Hello again folks, as per previous post i am slowly building up my round/buisness with a view to going from 2 days a week to full-time next year.
As a newbie/novice i really have learnt alot from u wise ones and value this site, however something that is always on my mind is the great British unpredictable weather. last week it rained for 3 days, 2 solidly and one on and off, working in the rain doesn't bother me but when i go full-time i want to be earning a reasonable wage every day, is it reasonable to clean commercial in the rain?, domestic i guess not?, is there much indoor work available? i would value any feedback to make those rainy days profitable.
Cheers Matt, Leeds. ;)

gaza

  • Posts: 1642
Re: THE WEATHER FACTOR
« Reply #1 on: November 01, 2005, 05:55:57 pm »
hi:its take the rough with the smooth Im afraid.make hay why the sunshines ;D thats why its important to get your prices right

 gaza
IM AT THAT AGE MY BACK GOES OUT MORE THAN I DO

dai

  • Posts: 3503
Re: THE WEATHER FACTOR
« Reply #2 on: November 01, 2005, 06:11:13 pm »
It very rarely rains for 2 days solid. 18 of my 20 working days [4 week period] are 25 miles from where I live so it can be difficult. If you have a round near where you live, well you can usually get some work done. One of the advantages of WFP that I gave my clients was that you can do the same good job in the rain. This was so they didn't moan if I did work in the rain. DAI

mick hay

  • Posts: 1072
Re: THE WEATHER FACTOR
« Reply #3 on: November 01, 2005, 06:59:07 pm »
i had that weather up here last week, poured down. i still worked in it tho' was my busiest days!!..i just give them a rain  guarantee, had no come backs as yet!!! only real high winds would stop play for me!! ;D

Re: THE WEATHER FACTOR
« Reply #4 on: November 01, 2005, 07:23:19 pm »
British unpredictable weather. last week it rained for 3 days, 2 solidly and one on and off, working in the rain doesn't bother me but ... domestic i guess not?,

Cheers Matt, Leeds. ;)


Matt,

We've all been in your position.  I clean domestic in the rain; last week I did it when it was absolutely hissing down and only had one objection.  (By the way, I nearly had a record week as far as window cleaning was concerned; despite the rain).

'What's the point?' the customer asked, 'it's going to rain all week.  Can you not come back next month?'.

I told her the point was that all the bird poo, dirt and cobwebs would be removed from her windows - just because it's raining doesn't mean it'll all reapear - and when they dry they'd look clean.  Also, she'd still retain a regular window cleaner who stuck to our original agreement.

She reluctantly agreed and tried to pay me.  I refused saying I'll collect on Friday; only if she was happy with her windows.

On Friday, she was happy and coughed up.

But, Matt, I remember reading posts like I've just written, when I was short of work and every customer was very precious. 

Two years on, I've more work than I can shake a stick at.  So I'm prepared to take a customer loss.

Imagine one customer in twenty will drop you for cleaning in the rain (I think the figure is far, far higher).

You'll lose more money in lost income from not cleaning in the rain, than you'll ever lose customer-wise.

Sure, I still feel a little awkward when it's hissing down and I'm cleaning a residential properties windows.  But I know I can do a good job - rain or not - so I crack on.  If the customer doesn't like it they can find another window cleaner.

That's just my opinion. 

If you're sure you can clean a window to a good standard in the rain; prepared to work in the rain; then do it. 


Paul Hughes

  • Posts: 10
Re: THE WEATHER FACTOR
« Reply #5 on: November 01, 2005, 07:42:00 pm »
Working in the rain/cold is just part of the job, We cant control the weather.
Just turn up and start as you would if the weather was fine, Dont even ask if the customer minds, because as you busier you cant afford to get behind, time is money and all that.
I would just advise in buying some decent boots and wet weather gear.
As long as the rain is'nt  lasshing into the glass it wont be a problem. Pole work you can do in any rainy conditions,  As long its not to windy.
If I dont fancy working in the rain or have had enough, I tell the customer that we will be back the following day because i dont like getting my hair wet
Im nearly bald by the way.
Paul







MJH

  • Posts: 901
Re: THE WEATHER FACTOR
« Reply #6 on: November 01, 2005, 09:10:09 pm »
 :)cheers lads, some top tips there, tosh in a nutshell i think you summed it up if you provide a spot on service month in month out customers can't complain about the rain if they do a one in twenty risk is worth it, i will definatly introduce the rain guarantee for extra peace of mind.

Chris Cottrell

  • Posts: 3162
Re: THE WEATHER FACTOR
« Reply #7 on: November 01, 2005, 09:19:47 pm »
Tosh

What is the rain guarantee?

Exactly

MJH

  • Posts: 901
Re: THE WEATHER FACTOR
« Reply #8 on: November 01, 2005, 09:54:39 pm »
yeah the rain guarantee does sound naff i wouldn't word it in such a manner :o

windowcleanomano

  • Posts: 38
Re: THE WEATHER FACTOR
« Reply #9 on: November 01, 2005, 11:15:27 pm »
As regards cleaning insides, , just get your orders in well before the rainy days.
Tell them you will be round when you can.

Then when a very wet day is forecast you get on the phone and tell them you’ll be round tomorrow.

Train them to expect it.

Works for me
all the best