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L.Doubtfire - The Blade Runner

  • Posts: 822
The Dreaded Shrinkage
« on: September 15, 2011, 04:41:29 pm »
I offer an up lift,take away,clean and return carpets,usually
For customers wanting to decorate or whatever.
I`ve cleaned a bedroom carpet,average quality axminster.
It measures 11 foot 6 inches long by 8 foot 6 wide.
I use standard rotary shampoo method,dropping 2 liters
Of the machine tank of solution evenly over the area.The
Carpet was pre-vaq prior to shampooing and then post post vac.
When dry after taking down from the drying rails.
The customer has phoned saying the carpet has shrunk 6 inches
In the lenth and 2 inches in the width.
The carpet was fitted on gripper rods,skirting board to skirting
Board.
Can members with constructive comments and advice write in?
 :'( :'( :'( :'( :'( :o :o :o :o
Thanks in advance.


Lewis  Doubtfire

L. Doubtfire
Window Cleaner


Colin Day

Re: The Dreaded Shrinkage
« Reply #2 on: September 15, 2011, 04:48:51 pm »
Are they having it refitted by a carpet fitter or are they doing it themselves?

I thought that they could be re-stretched.

Billy Russell

  • Posts: 1620
Re: The Dreaded Shrinkage
« Reply #3 on: September 15, 2011, 04:49:51 pm »
maybe they tried putting down in the wrong room???????

AshWhite

  • Posts: 3427
Re: The Dreaded Shrinkage
« Reply #4 on: September 15, 2011, 04:53:41 pm »
So much for constructive comments  ::)
Carpet Cleaning http://www.floors2show.co.uk
Google Adwords Management http://www.pagecrest.co.uk

Colin Day

Re: The Dreaded Shrinkage
« Reply #5 on: September 15, 2011, 04:54:48 pm »
So much for constructive comments  ::)

Including yours..... :-*

AshWhite

  • Posts: 3427
Re: The Dreaded Shrinkage
« Reply #6 on: September 15, 2011, 05:14:14 pm »
Mine was more of a commentary  :P

Anyway, how did they come to that conclusion, did they just unroll it in the room, or have they tried having it fitted?
Carpet Cleaning http://www.floors2show.co.uk
Google Adwords Management http://www.pagecrest.co.uk

cleanability

  • Posts: 574
Re: The Dreaded Shrinkage
« Reply #7 on: September 15, 2011, 05:15:06 pm »
I had an Axminster shrink by about 0.5 inches last year and could I get a carpet fiiter to stretch it back, could I hell. Dont say try a decent carpet fitter, I did and actually tried 3 carpet fitters and had no joy. So stretching back several inches just aint gonna happen.

PS Wow what a service to offer. Lifting/taking away and returning. Sounds fraught with problems to me.

Chris

Paul Redden Countryfresh

  • Posts: 773
Re: The Dreaded Shrinkage
« Reply #8 on: September 15, 2011, 05:24:59 pm »
Wasn't a BW was it? 6" thats a massive shrinkage for a bonnet clean. sounds a bit suspicious.
I would pay a visit after it's relaxed.  :-[
"So basically its a big vax!"

carpet_care

  • Posts: 185
Re: The Dreaded Shrinkage
« Reply #9 on: September 15, 2011, 05:34:56 pm »
Does seem a hell of an amount to shrink that. :o

 Also many years ago on my prochem course i was told they only normally shrank at the 2 opposing ends whichever way the weft ran ???

 Luckily i havnt had the misfortune to find out otherwise.


  Andy Locke.


Mike Halliday

  • Posts: 11581
Re: The Dreaded Shrinkage
« Reply #10 on: September 15, 2011, 05:36:43 pm »
I can't see how you've shrunk it by that much, could it have been power-stretched when fitted? and it has returned back to to its unstretched size.

Mike Halliday.  www.henryhalliday.co.uk

L.Doubtfire - The Blade Runner

  • Posts: 822
Re: The Dreaded Shrinkage
« Reply #11 on: September 15, 2011, 05:50:11 pm »
Mike,let me tell ya,I could`nt believe my eyes when I went
Back to see the carpet laid out in the room.( It`s going back
Into the room it`s come out of)
It was on the gripper when I uplifted it.
I`ve never seen or experienced shrinkage like it. :'( :o


Lewis  Doubtfire
L. Doubtfire
Window Cleaner

clinton

Re: The Dreaded Shrinkage
« Reply #12 on: September 15, 2011, 05:50:35 pm »
Same as mike here..

It must have been some shrinkage lewis as maybe if it was a belgium it could have buckled from each side..

Ian Rochester

  • Posts: 2588
Re: The Dreaded Shrinkage
« Reply #13 on: September 15, 2011, 05:56:40 pm »
I cannot see any advantage in uplifting a carpet to clean it, you're just asking for problems. 

Doug Holloway

  • Posts: 3917
Re: The Dreaded Shrinkage
« Reply #14 on: September 15, 2011, 06:00:44 pm »
Hi Guys

I can only think it was powerstretched originally and has now reverted back to to it's original dimensions, still seems an awful lot though.

However fitted carpets are meant to be cleaned fitted.

Cheers

Doug

Dave_Lee

  • Posts: 1728
Re: The Dreaded Shrinkage
« Reply #15 on: September 15, 2011, 07:08:27 pm »
Got to be BW to shrink in both length and width that much.
Problem is there's no way you will get it to re-stretch that much.
Axminsters will normally easily re-stretch once dry and left to settle for a week or so.
Don't forget that shampooing is only wetting and not recovering so the backing is easily wetted too.
Dave.
Dave Lee, Owner of Deepclean Services
Chorley Lancs. Est 1980.
"Pay Cheap -You get Cheap - Pay a little more and get something Better."

L.Doubtfire - The Blade Runner

  • Posts: 822
Re: The Dreaded Shrinkage
« Reply #16 on: September 15, 2011, 07:15:37 pm »
Definatley an Axminster Dave,Belgian Wiltons I only do on
Site,even turn them away cos`of the shrinkage problems there
May be.It`s not 80 /20 wool/nylon,low to medium quality I`d
Say.Very little wool in it.
Nothings going to get this `blighter`back onto the grippers,it
Might `relax`out a bit more but doubt it.
It`s been laid back down in the room for nearly 2 weeks.


Lewis  Doubtfire
L. Doubtfire
Window Cleaner

jim mca

  • Posts: 827
Re: The Dreaded Shrinkage
« Reply #17 on: September 15, 2011, 08:10:42 pm »
Are you sure its not been shortened after you returned it

mark_roberts

  • Posts: 1899
Re: The Dreaded Shrinkage
« Reply #18 on: September 15, 2011, 08:32:40 pm »
If theres little wool in it then Id doubt its an axminster.  Any pics.

Mark

L.Doubtfire - The Blade Runner

  • Posts: 822
Re: The Dreaded Shrinkage
« Reply #19 on: September 15, 2011, 08:33:22 pm »
No,nothing like that,it`s at least 10 years old,possibly 15.
Usually with use,carpets become a little more `pliable`.
I got about an inch back out both ways with my knee kicker,
A power stretcher,,,well it would have to be `pinned`down
To hold in postion to help try break the tension.
Might be `throwing`good time after bad.It`s the time factor
I guess.
The customer has already made the comment “We thought we
Were going to a right firm” ,,,quote.
There is a small piece of material stitched onto the backing.
It`s very,very faded now after all this time,but there`s a word
Stamped on to it.It`s a six letter word,it could possibly be `reject`,
It``s a strong magnifying glass I`ve used,but could`nt swear to it.
 :-\


Lewis  Doubtfire
L. Doubtfire
Window Cleaner