luckily i havent had any taken yet but another local windy has had loads took off him,i think if it happened to me i would lose it big style,turns out they are undercutting him asking how much they are paying and undercutting by £2!
its one of thoes thing
a free market
Lose what big time, your temper?
I have found over the years that you will lose a few and most of the time the customer will tell you anything other than they have had a cheaper quote.
Most have struggled to find a reliable/regular cleaner and will not change to a new unknown guy for the sake of a pound or two. I have mostly been happy to lose the ones that have changed as they were generally the "can you come back later for the money, or leave them this time" brigade.
When it happens to you, just move on and replace them.
Lee