i really do think some guys on here are really going over the top with so called problems like clamp issues etc.
ok ive got a clx 22ft and 25ft SLX.the clx i extended too much reaching over a conservatory after a few weeks and i snapped a clamp in half.gardiners had a new clamp sent the same day.problem sorted.the slx i used for 3 weeks and had a clamp come off.i then used duct tape to hold it on for the rest of the day.when i got home i sanded the pole down and re glued the clamp.10 min job.it was then ready for the next days work.
it is a minor issue within the context of running a window cleaning business and i think that alex is trying to resolve the issue as best he can.i think some of the slagging off and comments are just plain rude and uncalled for.6 clamps seems a bit excessive to come loose in one day but its easily fixed.
also having spare poles ready to use when you need them in an emergency is a must as well as having a good stock of spares like connectors,glue,brushes,hose,tape etc.
the 25ft SLX is by far the best pole ive used and i have a 25ft hydra and 22ft clx as emergency poles if i need them.also i dont allow the sections to slip down and bang the clamps when closing the pole down.
losing a few days work due to clamp problems?no way!!being organized and having spares prevents that happening.
regards
dazmond
unfortunately Daz that seems to be the culture of this forum,
one minute they are all singing the guys praises and saying things like using my new slx is better than having sex and Alex should get a knighthood.
then as soon as something goes wrong they slag the guy off to a bunch of strangers on a forum ?
bit like the British press really
Ive never purchased anything from garfners as I'm happy with what I have but having been in this gane now for 5 years and on the forums for for over 3 years Ive read many a post praising their products and the fact the guy will answer any questions on here with regards to information about his products and always leaves his personal email addy tells me who helpful the guy is.
if I need any info on my system then I have to call Ionics during office hours, I know some of their people used to come on here but they got slagged off as usual, same thing happened with Glyn from Omnipole, he used to come on here and give info about the gutter vac which convinced me to buy one and Ive never regretted it, but Glyn got slagged off and left the forum.
as I say over the last 3 years Ive read lots of positive things about Alex, but say a newbie came on the forum the other night looking for advice on purchassing a new pole and then read that damming post ? 1st thing that newbie would have thought was I will steer clear of that company if their poles are that bad.
EVERY MANAFACTURER IN THE WORLD have some products come back faulty its because no one is perfect, I worked for Sony for 18 years and believe me we had products come back faulty by the pallet load on a daily basis.
I could understand it if someone had problems with their pole and had been in direct communication with Alex over it and the problem still wasn't resolved but to just come on here and slag the person off is wrong.
who needs riots when we have CIU