Hello
From the photo this would certainly look like some sort of Bicast leather. These are usually easily identifiable doing the 5 step process which should be done as a Pre assessment so that you can qualify with your customer the likely outcome and any problem areas.
We answer many enquiries every week about 'sticky' bicasts as this is the way they generally go if they have not been cared for in the correct way. Body oils are usually the culprit and these attack the PU coating which then breaks down and becomes sticky. As it is the finish that has failed cleaning will not rectify the problem.
In this particular case the finish does not look too bad (compared to many we have dealt with) and the level of breakdown in the finish will determine whether anything can be done or not. There are products that can help reduce the sticky feeling and in some circumstances the finish can be reapplied.
Fix181 has been around for many years and was certainly not developed as a Bycast
product as it was around before Bycast was invented. It is simply a top finish and may work as long as there are no body oils still present as these could cause adhesion problems.
Hope this helps - give me a ring if you need any further help.
Cheers
Judyb
P.S. Microfibres are not recommended for us when cleaning leather and in this case could actually have made the matter worse.
P.P.S have a course in September if you are interested!!!!!!!