Hi everyone,
SHOCKED totally SHOCKED, that was me today, I would ever say horrified.
Was out quoting this afternoon and was asked to quote this really nice (LARGE HOUSE), so knocked at the door, made my introductions and then viewed all the windows, (again there where lots of them), went back to the van, put some literature together, prepared the quote. The first figure I came to was to be expected, then I gave a £7 discount for being a new customer in a new street (this discount only applies to the first customer in the street). So, the quote was £44 monthly or £50 6 weekly.
So off I trot to this nice woman’s door, knock again and run through everything with her. Now here we go, ‘Oh dear she says, that is dear’ I replied, ‘Do you think so, oh, the quotation represents the amount of windows you have and how long it will take to clean them and as you can see, we have already applied a discount for you’. Well she then goes on, ‘Oh I know what you are saying, but my current window cleaner only charges £15’, - smack bang wallop, my jaw hit the floor and I really didn’t know what to say apart from, ‘You are joking?
, you must be, no one in their right minds would get up out of bed to come and clean your windows for £15 unless he was claiming benefits on the side’.
And I left it at that turned and walked away, honestly people, if you would have seen this house, no one, would charge £15, but I really think she was serious and was not trying to pull a fast one.
Andrew