[rycalshaw]

i agree that the real money is to be made in the upsell but the problem is,the customer isn,t obliged to buy anything more than the voucher and the fact that they went through groupon in the first place speaks volumes,they will probly leave it until the next groupon offer comes along..i do think however that windys have more chance of them becoming regular custys because its a relatively small monthly charge for the service...

[Wc Solutions]

unless you try it for one off type work?

ie con roofs, gutter etc ...

you would have to place the rrp price at a high price to be able to take the hit of the discount for the customer and then the share taken by groupon.

so a con roof £120 take away discount (im not sure what the min discount you have to give)

so just say its 50%, so the customer pays £60, then groupon tske there cut (i know of a cleaning company that used groupon and they took 45% off him, so thats only £30 odd for you.

cant see many rushing to pay £60 for a roof clean?

maybe better off doing a short of house cleaning package? so you do the windows, gutters, con roof and maybe even the insides?

that way you are there for say 3 hours and could still get enough money in to make it worth while, again would have to set the rrp price high! before the discount and groupon share kicks in

[Wc Solutions]

just seen a good example of groupon:

its like the robin hood of the 21st centuary.

the most recent deal i used at groupon:

swindon dogs track:

entry, pint, hotdog and race card = i paid £4! for all that!

so groupon would have taken there share off that!

the place would have made nothing on that! BUT it got more people in there to then spend money.

im struggling to see it work well for any trade where time is money!

[cozy]

Go for a Groupon deal then. Here's one example, look at how the Highlights are reckoned and fine print . If you think that's a good deal as the carpet cleaner, then I've mis-understood it.

http://www.groupon.co.uk/deals/southampton

Try up-selling when you get there!!!

[cozy]

Think on this..

A £20 voucher discounted down so the customer has committed to you by purchasing it for say £4 .....
For work on a Gutter clean ...  The gutter clean will cost the customer £50 minus the voucher  ....
Then you have made £32 on that clean   Happy days  all around.. Some will be a smaller earner some may be bigger ... But hay if you can do them when not busy then your filling in empty space in your diary ...

So those who only think in the box will always stay in the box ... Those that think outside the box can reap the rewards ... ;-)

You've mis-understood how Groupon works, look at this deal http://www.groupon.co.uk/deals/southampton

It's not a poxy voucher that is taken off a job!! It's a set deal. Read the highlights and the fine print on the right of the offer. You don't go to Groupon and say "Giz a deal for a voucher". They handle a deal out and offer your set work for up to 85% off!!!  Groupon want people to read it quickly and sign, like you were ready to do.

Google deals from Groupon in any area, see what deals you get. Then remember, the price you pay as the customer is what gets split 50/50 with Groupon, if you still fancy a deal with them, knock yaself out and get stuck in mate.

[Helen]

Go for a Groupon deal then. Here's one example, look at how the Highlights are reckoned and fine print . If you think that's a good deal as the carpet cleaner, then I've mis-understood it.

http://www.groupon.co.uk/deals/southampton

Try up-selling when you get there!!!

No, you understand ok

So carpets in 2 rooms and a hallway any size to be cleaned
Consumer pays £28.00 (good deal for them)
Groupon get £14.00 per voucher sold (good deal for them)
Carpet cleaner gets £14.00 per voucher sold for who know how many hours work? What if the room sizes work out to over 100 sq mt, they are advertising any SO postcode which covers the richer areas around Soton.
50% on futher work........whoo hoo I can't wait to advertise one of these deals myself (just in case I am being sarcastic)

Ok so they can upsell on other items, but pretty sure they wouldn't do that at the same time as the carpets, so easy enough for custie to book and then cancel, even if they said yes in the first place.

I have to be honest and say that this looks like the Enterprise mob that used to advertise at £8.99 per room, and don't leave until they have 100's out of the custie's, but who are being investigated by Trading Standards. Easy enough to change your name, your website and what better place than to grab those gullible custies

At point of typing they have sold 341, this is not an offer for a small business or one man band, this is for someone that has many operators or at least access to many SE operators.

I believe it could work for some people, but the restrictions on the offer have to be suited to the business operator, and then that takes away some of the "good deal" that the consumer thinks they are getting

[cozy]

Helen, I've let my cup of tea go cold on that last answer!! I give in now. First I get excited on the other section, now it's on this section!! I feel like that kid in Holland with his finger in the hole!!

I now need a week off. Why didn't you post that earlier? 

[Helen]

Yeah . That is the way it should be. UPSELLING is the way forward.

I think most of the replies have their merit. But not looked at the bigger picture. The Voucher is for £20ss Worth of work. Yes I do agree you will have a major part or a window clean will be for little money. If upsold then it can make you a lot of money....

But if you Aim your own advert to your own venture then I can only see ££££'ssss...

I am a glass half full, not a glass half empty. 

Think on this..

A £20 voucher discounted down so the customer has committed to you by purchasing it for say £4 .....
For work on a Gutter clean ...  The gutter clean will cost the customer £50 minus the voucher  ....
Then you have made £32 on that clean   Happy days  all around.. Some will be a smaller earner some may be bigger ... But hay if you can do them when not busy then your filling in empty space in your diary ...

So those who only think in the box will always stay in the box ... Those that think outside the box can reap the rewards ... ;-)

Sorry but you need to think before you get out of your box

Using your figures just for examples:

Voucher for £20 WORTH of Gutter cleaning or whatever.

Consumer bought it from Groupon for £4.00
You get £2.00
Groupon get £2.00

So you get £2.00 for that job, nothing nore, nothing less.

Yes you could try and upsell, but what sort of custie do you think buys these ridiculously low priced jobs?

Expanding this :
Groupon sells 400 vocuhers at £4.00 each = £1600.00
Groupn gets £800.00
You get £800.00

How many £20 pounds worth of gutter cleans can you do a day on your own or say with 2 of you?
10? 15? maybe
At 15 per day that is 26 days full work. £800 (your bit) divided by the 26 days = £30.77 per day...... terrific

[Helen]

Helen, I've let my cup of tea go cold on that last answer!! I give in now. First I get excited on the other section, now it's on this section!! I feel like that kid in Holland with his finger in the hole!!

I now need a week off. Why didn't you post that earlier? 

Cos I was out earning from custies that want to pay for a quality service.
If you think that one was long see the one after
Sorry your tea went cold, but there is always the microwave

Hmmm, Just as well that kid didn't think I wonder what will happen if I take my finger out of this hole, without deliberating about it!
Unlike some who obviously have put no thought whatsoever into groupon deals

back to the carpet side laters

[L.Doubtfire - The Blade Runner]

Hi Helen,my thoughts exactly.£8.99p per room,blimey,that’s
Dear,I thought it was £5. Per room.I`ve always thought ya
Could get a top class professional for £8.99p.(Only kidding ? )
Oaky,right then,up sell when ya get there.
It`s mainly the gullable and senior citizens that will `buy`it,
At any price.
Example,a pensioner books ya to clean his/her carpet for £8.99p
Ya up sell with protector,another room,this that or the other and
By lunchtime early afternoon the pensioner ends up paying ya
£75 ( assuming they have it)
By the same evening the family,grand son etc. etc. phones ya up
Threatening to punch your lights out if you don`t give him/her their
Money back
Same thing applies with the young or gullable.
What do ya do?


Lewis  Doubtfire

[L.Doubtfire - The Blade Runner]

Hi Helen,my thoughts exactly.£8.99p per room,blimey,that’s
Dear,I thought it was £5. Per room.I`ve always thought ya
Could get a top class professional for £8.99p.(Only kidding ? )
Oaky,right then,up sell when ya get there.
It`s mainly the gullable and senior citizens that will `buy`it,
At any price.
Example,a pensioner books ya to clean his/her carpet for £8.99p
Ya up sell with protector,another room,this that or the other and
By lunchtime early afternoon the pensioner ends up paying ya
£75 ( assuming they have it)
By the same evening the family,grand son etc. etc. phones ya up
Threatening to punch your lights out if you don`t give him/her their
Money back
Same thing applies with the young or gullable.
What do ya do?


Lewis  Doubtfire

[Perfect Windows]

Hi Helen,my thoughts exactly.£8.99p per room,blimey,that’s
Dear,I thought it was £5. Per room.I`ve always thought ya
Could get a top class professional for £8.99p.(Only kidding ? )
Oaky,right then,up sell when ya get there.
It`s mainly the gullable and senior citizens that will `buy`it,
At any price.
Example,a pensioner books ya to clean his/her carpet for £8.99p
Ya up sell with protector,another room,this that or the other and
By lunchtime early afternoon the pensioner ends up paying ya
£75 ( assuming they have it)
By the same evening the family,grand son etc. etc. phones ya up
Threatening to punch your lights out if you don`t give him/her their
Money back
Same thing applies with the young or gullable.
What do ya do?


Lewis  Doubtfire

Not just the gullible.  Someone who is price conscious and hard-nosed enough to ingore the sales pitch will get a true bargain.  There are plenty of sharp enough people about to make it not worthwhile in any way for the operator.

Vin

[L.Doubtfire - The Blade Runner]

Vin,a true bargain,for a room cleaning for £8.99p.!
Everybody loses,it encourages `cowboy`cleaning
Techniques.
I can see where ya coming from thought


Lewis  Doubtfire

[LMG]

Yeah . That is the way it should be. UPSELLING is the way forward.

I think most of the replies have their merit. But not looked at the bigger picture. The Voucher is for £20ss Worth of work. Yes I do agree you will have a major part or a window clean will be for little money. If upsold then it can make you a lot of money....

But if you Aim your own advert to your own venture then I can only see ££££'ssss...

I am a glass half full, not a glass half empty. 

Think on this..

A £20 voucher discounted down so the customer has committed to you by purchasing it for say £4 .....
For work on a Gutter clean ...  The gutter clean will cost the customer £50 minus the voucher  ....
Then you have made £32 on that clean   Happy days  all around.. Some will be a smaller earner some may be bigger ... But hay if you can do them when not busy then your filling in empty space in your diary ...

So those who only think in the box will always stay in the box ... Those that think outside the box can reap the rewards ... ;-)

Sorry but you need to think before you get out of your box

Using your figures just for examples:

Voucher for £20 WORTH of Gutter cleaning or whatever.

Consumer bought it from Groupon for £4.00
You get £2.00
Groupon get £2.00

So you get £2.00 for that job, nothing nore, nothing less.

Yes you could try and upsell, but what sort of custie do you think buys these ridiculously low priced jobs?

Expanding this :
Groupon sells 400 vocuhers at £4.00 each = £1600.00
Groupn gets £800.00
You get £800.00

How many £20 pounds worth of gutter cleans can you do a day on your own or say with 2 of you?
10? 15? maybe
At 15 per day that is 26 days full work. £800 (your bit) divided by the 26 days = £30.77 per day...... terrific

Ok . Im new ... Im sorry i had input .... NOT ....

You have input on the offer you put on groupon .. You state its for ONLY (say ) 4 mtrs Then the rest they have will be at your rates ... DUH ..........   

But there again .. Im new so I wouldnt know about it would I .... DUH    ... Not everyone is as negative and as vicious at a new poster . There are ways and means of putting your point over ... But then I dont claim to understand a WOMAN ... 

[Perfect Windows]

Vin,a true bargain,for a room cleaning for £8.99p.!
Everybody loses,it encourages `cowboy`cleaning
Techniques.
I can see where ya coming from thought


Lewis  Doubtfire

Oh, I agree that the consequences are dire long-term, have no doubt about that.  However, in the short term for a tight customer, it looks ideal.

If I had carpet enough, I might give it a go!

Vin

[Helen]

Hi Helen,my thoughts exactly.£8.99p per room,blimey,that’s
Dear,I thought it was £5. Per room.I`ve always thought ya
Could get a top class professional for £8.99p.(Only kidding ? )
Oaky,right then,up sell when ya get there.
It`s mainly the gullable and senior citizens that will `buy`it,
At any price.
Example,a pensioner books ya to clean his/her carpet for £8.99p
Ya up sell with protector,another room,this that or the other and
By lunchtime early afternoon the pensioner ends up paying ya
£75 ( assuming they have it)
By the same evening the family,grand son etc. etc. phones ya up
Threatening to punch your lights out if you don`t give him/her their
Money back
Same thing applies with the young or gullable.
What do ya do?


Lewis  Doubtfire

Not just the gullible.  Someone who is price conscious and hard-nosed enough to ingore the sales pitch will get a true bargain.  There are plenty of sharp enough people about to make it not worthwhile in any way for the operator.

Vin

Exactly that is why from an operators point of view that has to be tight restrictions

[Helen]

Yeah . That is the way it should be. UPSELLING is the way forward.

I think most of the replies have their merit. But not looked at the bigger picture. The Voucher is for £20ss Worth of work. Yes I do agree you will have a major part or a window clean will be for little money. If upsold then it can make you a lot of money....

But if you Aim your own advert to your own venture then I can only see ££££'ssss...

I am a glass half full, not a glass half empty. 

Think on this..

A £20 voucher discounted down so the customer has committed to you by purchasing it for say £4 .....
For work on a Gutter clean ...  The gutter clean will cost the customer £50 minus the voucher  ....
Then you have made £32 on that clean   Happy days  all around.. Some will be a smaller earner some may be bigger ... But hay if you can do them when not busy then your filling in empty space in your diary ...

So those who only think in the box will always stay in the box ... Those that think outside the box can reap the rewards ... ;-)

Sorry but you need to think before you get out of your box

Using your figures just for examples:

Voucher for £20 WORTH of Gutter cleaning or whatever.

Consumer bought it from Groupon for £4.00
You get £2.00
Groupon get £2.00

So you get £2.00 for that job, nothing nore, nothing less.

Yes you could try and upsell, but what sort of custie do you think buys these ridiculously low priced jobs?

Expanding this :
Groupon sells 400 vocuhers at £4.00 each = £1600.00
Groupn gets £800.00
You get £800.00

How many £20 pounds worth of gutter cleans can you do a day on your own or say with 2 of you?
10? 15? maybe
At 15 per day that is 26 days full work. £800 (your bit) divided by the 26 days = £30.77 per day...... terrific

Ok . Im new ... Im sorry i had input .... NOT ....
You have input on the offer you put on groupon .. You state its for ONLY (say ) 4 mtrs Then the rest they have will be at your rates ... DUH ..........   

Yes, that is only of your restrictions on the deal, so 4 mts from the deal and anything over that at normal price, but that is not quite whta you put earlier

But there again .. Im new so I wouldnt know about it would I .... DUH    ... Not everyone is as negative and as vicious at a new poster .

Get that chip off yer shoulder for pities sake

There are ways and means of putting your point over

Yes there are, you managed it this time but not earlier

... But then I dont claim to understand a WOMAN ... 
Oh not that old chestnut again and again and again, yawn yawn

[LMG]

Think on this..

A £20 voucher discounted down so the customer has committed to you by purchasing it for say £4 .....
For work on a Gutter clean ...  The gutter clean will cost the customer £50 minus the voucher  ....
Then you have made £32 on that clean   Happy days  all around.. Some will be a smaller earner some may be bigger ... But hay if you can do them when not busy then your filling in empty space in your diary ...

So those who only think in the box will always stay in the box ... Those that think outside the box can reap the rewards ... ;-)

You've mis-understood how Groupon works, look at this deal http://www.groupon.co.uk/deals/southampton

It's not a poxy voucher that is taken off a job!! It's a set deal. Read the highlights and the fine print on the right of the offer. You don't go to Groupon and say "Giz a deal for a voucher". They handle a deal out and offer your set work for up to 85% off!!!  Groupon want people to read it quickly and sign, like you were ready to do.

Google deals from Groupon in any area, see what deals you get. Then remember, the price you pay as the customer is what gets split 50/50 with Groupon, if you still fancy a deal with them, knock yaself out and get stuck in mate.

You need to start taking something for your outbursts .. Calm down .   

I for one didnt sign up for anything and wasnt about to sign up for anything ...

All I have to say is .... If I did use them for any reason . Then They wouldnt be telling me what I will be doing and for how much and for how many ... That would be for me to set out the guidelines of what I would be prepared to do. If they liked and agreed then we could do some business .. But If they wanted to dictate what I do and how I do it  etc then it would be ... No thank you .

[LMG]

But there again .. Im new so I wouldnt know about it would I .... DUH    ... Not everyone is as negative and as vicious at a new poster .

Get that chip off yer shoulder for pities sake

Ive not got a chip on my shoulder at all .. Why would I have a chip on my shoulder ... I was being a little sacarstic I admit . But to say I have a chip on my shoulder is a but out of order, seeing as you know nothing about me. .

[Scoop]

LMG. Ladies do defend themselves in this day and age. Helen has a huge amount of received wisdom on this forum.

And I'm sure no aggression was ever intended. This is a debate and your opinion is as valued as everyone elses. I'm sure David Cameron has a sneaky drink with Ed Milliband from time to time.

But please don't resort to expressions like "DUH" which can only imply stupidity on the part of the other debater. If you have a point to make then go ahead and make it and see what reaction it generates. That's the point. That's the fun. If someone takes  the opposite viewpoint to yours then they're not thick. They are putting their views across, which we are all entitled to do - you included