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d s windowcleaning

  • Posts: 2782
why hasnt
« on: June 22, 2011, 11:26:14 pm »
why hasnt the clamp issue been sorted on the clx poles ?
where theres muck theres money

outdoor restore

  • Posts: 309
Re: why hasnt
« Reply #1 on: June 23, 2011, 01:13:12 am »
I thought it had!
I have an 18' about 12 months old and a 22' about 3 months old and not had any problems with the clamps.

Pope vader

  • Posts: 1944
Re: why hasnt
« Reply #2 on: June 23, 2011, 06:46:14 am »
do yours need constant adjusting

d s windowcleaning

  • Posts: 2782
Re: why hasnt
« Reply #3 on: June 23, 2011, 08:16:08 am »
its not my pole , my mate called yesterday and was showing me his that he just recently got , i extended the pole and 2 of the clamps came off in the process . its the 27 ft that hes got .
where theres muck theres money

Alex Gardiner

  • Posts: 7742
Re: why hasnt
« Reply #4 on: June 23, 2011, 08:47:18 am »
its not my pole , my mate called yesterday and was showing me his that he just recently got , i extended the pole and 2 of the clamps came off in the process . its the 27 ft that hes got .

The gluing issue that some of the CLX poles had, has been sorted and the incidents of clamps coming off is now less than 0.5%. What age is the CLX27? is it from the latest batch? Has he contacted the Office to get this sorted?

Obviously we are always very keen to hear of any faults, as then we can sort them and help prevent re-occurrences.

d s windowcleaning

  • Posts: 2782
Re: why hasnt
« Reply #5 on: June 23, 2011, 04:06:50 pm »
its not my pole , my mate called yesterday and was showing me his that he just recently got , i extended the pole and 2 of the clamps came off in the process . its the 27 ft that hes got .

The gluing issue that some of the CLX poles had, has been sorted and the incidents of clamps coming off is now less than 0.5%. What age is the CLX27? is it from the latest batch? Has he contacted the Office to get this sorted?

Obviously we are always very keen to hear of any faults, as then we can sort them and help prevent re-occurrences.
hes only had the pole a few days alex , with this happening late last night im unsure if hes contacted the office today .
where theres muck theres money

d s windowcleaning

  • Posts: 2782
Re: why hasnt
« Reply #6 on: June 23, 2011, 10:03:57 pm »
alex the pole was delivered last friday , this clamp issue needs to be looked as it spoils a otherwise good pole .
where theres muck theres money

Alex Gardiner

  • Posts: 7742
Re: why hasnt
« Reply #7 on: June 23, 2011, 10:09:50 pm »
alex the pole was delivered last friday , this clamp issue needs to be looked as it spoils a otherwise good pole .


I am sure that if your mate has contacted the Office, it will be sorted out.  Unfortunately I cannot sort it out on the forum as we will need to address this directly.  It is a shame that this has happened to his new pole but I can assure you it is extremely rare on these latest batches of poles, in fact this is only the second CL-X to have this happen in the last 1000 poles. 

d s windowcleaning

  • Posts: 2782
Re: why hasnt
« Reply #8 on: June 23, 2011, 10:28:30 pm »
alex ive spoken to dean tonight and hes going to contact the offfice , can i ask What type of glue is used on the clamps ?
im not slaggin the pole in anyway as its a good value pole .
where theres muck theres money

Sean Dyer

  • Posts: 2947
Re: why hasnt
« Reply #9 on: June 23, 2011, 11:10:53 pm »
clx 22 arrived today

i am very very happy

ive got a load of trad work on tommorow but im gonna go out of my way to do a wfp one on the way  :)

I wanted to do my windows with it but couldnt park the van near the house , bloody terraced street :)

ps, clamps seem great but only used it once
pss, its a great pole