[Pope vader]

i do 2 houses next door to each other no 1 and no 3,  semi detached houses, both have been done for 2 years with wfp, at same time, etc,  no 3 never complains and windows are always fine, no 1 is alywasy moaning that here windows are dirty,  ie spots and streaks,    the women says i have to see the dirty from the inside as looking at it from the outside doesnt show any dirt,  i ahve actally cleaned these windows 3 times in a montha nd she says they never come up clean,

your thoughts please  is she just a pain,  or should i clean a window in side to prove to her,  i woudl dump here but she is on a street where i do a lot

[mci services]

go inside and look, she may be telling the truth, and while in there if she is wrong clean an inside window   although I think you are just taking the wee

[Pope vader]

no am being serious mac,  she phoned me at 9  pm to moan about , when i clean them  i cant see any dirt but she is convienced there is dirt that can only be seen from inside

[Johnny B]

If you can't see anything wrong from the outside, ask to have a look from the inside as Stu Mac says.

John

[mci services]

no am being serious mac,  she phoned me at 9  pm to moan about , when i clean them  i cant see any dirt but she is convienced there is dirt that can only be seen from inside

well go and look, I have been proved wrong on a couple of occasions, and adapted how I clean to make it right, most of the time the customer is wrong but sometimes they are right

[Crystal-clear]

it cant be dirt because all the water used will flush it down she might be talking about maybe a bead from the warn rubber or a wooden frame bead?

[wpclean]

You need to have a look from the other side. . . .  what harm can it do to placate her ?  You need the fussy ones to keep you on your toes because most do not complain.   In the long run it could save your business.

[Small but perfectley formed]

If they are double glazed it may be inside the 2 pains.

[Dave Willis]

Maybe the seals are going on some of her windows.

[spotless2000]

If they are double glazed it may be inside the 2 pains.

We're noticing this more and more.

The quality control procedures during the manufacture of some units seem to be non existant.  We have one customer who has a hand print on the inside of one pane

Pop inside and look at it from the customer's point of view. The cause may be obvious once you've seen inside.

[Blackbushe Windows]

Worth showing her you want them right.