[Steven Shoreditch]

I have no problem with a custy wanting to chnage from 4 to 8 weekly change.  But get this letter from one that came this morning.  Names have been changed etc...

"Dear SSWC

Thank you for the recent clean and I enclose our cheque.

As I have now retired and Mary is about to, we have to change quite a few of our commitments.  We no longer wish to have our windows washed every four weeks please.

We are prepared to accept every 8 weeks so will not need our windows cleaned until July.

I am afraid this decision is not negotiable.

Thank you for your service to date.

Yours sincerely

Joe Bloggs"

Isn't that an odd thing to write?  'Not negotiable"?  They did ok up to that point, I thought.

[mci services]

  is a bit strange. Totally understandable up to that point.

I don't personally charge more for 8 weekly cleans, but I would be very tempted to write back with a polite note.

along these lines,

Dear Joe Blogss,

Thank you for the cheque and explaining your future requirements in terms of cleaning intervals, I will be happy to go ahead with the new arrangement, however due to the longer frequency between cleans the new price will be Xamount.

I am afraid this decision is not negotiable.

Thank you very much for your custom.

Yours sincerely

SSWC  

[Steven Shoreditch]

I think if I did that they would just dump me!

Better off bouncing a few windows to shave some time off the job - they won't notice if I make it the bathroom window etc.  Prolly rinse less and generally have to speed up to warp drive 6 to grab back some value.

I mean to say, you keep prices fixed for years and then they do this.

[RO-Sheen]

is a bit strange. Totally understandable up to that point.

I don't personally charge more for 8 weekly cleans, but I would be very tempted to write back with a polite note.

along these lines,

Dear Joe Blogss,

Thank you for the cheque and explaining your future requirements in terms of cleaning intervals, I will be happy to go ahead with the new arrangement, however due to the longer frequency between cleans the new price will be Xamount.

I am afraid this decision is not negotiable.

Thank you very much for your custom.

Yours sincerely

SSWC  

You gotta send this!

[colin purewater]

is a bit strange. Totally understandable up to that point.

I don't personally charge more for 8 weekly cleans, but I would be very tempted to write back with a polite note.

along these lines,

Dear Joe Blogss,

Thank you for the cheque and explaining your future requirements in terms of cleaning intervals, I will be happy to go ahead with the new arrangement, however due to the longer frequency between cleans the new price will be Xamount.

I am afraid this decision is not negotiable.

Thank you very much for your custom.

Yours sincerely

SSWC  

love it stu

[SunShineCleaning]

I think if I did that they would just dump me!

Better off bouncing a few windows to shave some time off the job - they won't notice if I make it the bathroom window etc.  Prolly rinse less and generally have to speed up to warp drive 6 to grab back some value.

I mean to say, you keep prices fixed for years and then they do this.

There is your problem. Put your prices up to the point that each job is worth doing 'as if it were a one-off'. That way the regularity is not an issue.

[gewindows]

There is your problem. Put your prices up to the point that each job is worth doing 'as if it were a one-off'. That way the regularity is not an issue.

I think we would all love to be able to do that, but you have to be realistic, you'll be pricing yourself out of the market if you do that.

[SunShineCleaning]

There is your problem. Put your prices up to the point that each job is worth doing 'as if it were a one-off'. That way the regularity is not an issue.

I think we would all love to be able to do that, but you have to be realistic, you'll be pricing yourself out of the market if you do that.

If you are going to dump them anyway there is no loss.

[CLEANCARE WC]

I had a customer write me out a cheque in shillings not so long ago   

[mci services]

I had a customer write me out a cheque in shillings not so long ago   

what did the bank say

[Frankybadboy]

I had a customer write me out a cheque in shillings not so long ago   

what did the bank say

he dont know cause he aint got a bank

[CLEANCARE WC]

I had a customer write me out a cheque in shillings not so long ago   

what did the bank say

I pointed it out to her and she was very embarrassed...altseimers. Her son pays for her now by internet banking. takes a little while for payment sometimes as he is sailing round the world on his yaught, im not jealous 

[bobby p]

i just had a cheque sent to me,unsigned. do you think i should pay it in ,its 20 quid





(reminds me,few years back bloke i knew posted a £1000 cheque unsigned to the taxman,expecting it to be sent back,give him extra breathing space of a week or more but it went straight through ! )

[CLEANCARE WC]

i just had a cheque sent to me,unsigned. do you think i should pay it in ,its 20 quid





(reminds me,few years back bloke i knew posted a £1000 cheque unsigned to the taxman,expecting it to be sent back,give him extra breathing space of a week or more but it went straight through ! )

I WOULD JUST DO AN ILLEGIBLE  SCRIBBLE RESEMBLING A SIGNATURE, HARDLY THE CRIME OF THE CENTURY AS THEY ARE EXPECTING THE CHEQUE TO BE CASHED. sorry for caps

[bobby p]

i just had a cheque sent to me,unsigned. do you think i should pay it in ,its 20 quid





(reminds me,few years back bloke i knew posted a £1000 cheque unsigned to the taxman,expecting it to be sent back,give him extra breathing space of a week or more but it went straight through ! )

I WOULD JUST DO AN ILLEGIBLE  SCRIBBLE RESEMBLING A SIGNATURE, HARDLY THE CRIME OF THE CENTURY AS THEY ARE EXPECTING THE CHEQUE TO BE CASHED. sorry for caps

whats that powder called that  you can scatter on to reveal the outline of previous signatures?  think i saw it used in an old episode of The Sweeney

[gewindows]

There is your problem. Put your prices up to the point that each job is worth doing 'as if it were a one-off'. That way the regularity is not an issue.

I think we would all love to be able to do that, but you have to be realistic, you'll be pricing yourself out of the market if you do that.

If you are going to dump them anyway there is no loss.

It sounded as of you wre implying this is something that ought to be done on all his prices.

[A & J Owen Window Cleaning]

i think a price change on that mate. thats not negotable 

[Helen]

it just amazes me how many "Joe Bloggs" live in the UK