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tabitha

  • Posts: 35
awkard customers
« on: May 26, 2011, 05:47:48 pm »
I have had my house cleaning business for 3years now and i have worked on my own for 2years but because i got so busy had to employ someone else, so she comes with me 3 days a week, the problem is that because i'm getting more work now some of my customers are moaning because i have said  i'm bringing my other lady with me to clean but there upset because there used to having just me and don't like change. But what am i meant to do? i'm trying to grow my business but i'm finding some of my customers being awkward. has anyone else had this problem when you started off? and how did you deal with it

A & J Owen Window Cleaning

  • Posts: 2192
Re: awkard customers
« Reply #1 on: May 28, 2011, 06:20:55 pm »
hi tabatha you ok. customers do get used to you as you are working adding another lady to the mix will unsettle them for a bit. but this will pass as they will get used to the other lady in time takes a few visits though. me and the lady have had this.  funny custie aint they. ;D