[TomCrowther]

Having a strange week. The latest thing is one customer I have been chasing for ages said they paid by cheque in December {small commercial gutter clean}.
I know they haven't paid, just went through my paying in book to make sure and it's not there. Getting a bit tired of people taking the P. What would you do?

[Pope vader]

if they paid by chq they will have proof if it being cashed, ask for prove in case of theft or fraud in your business

[Davie T]

It's their problem.
Ask them to send another cheque and endorse that one as their 2nd one.
It's the same old tale they try time and time again !!!!

[cozy]

if they paid by chq they will have proof if it being cashed, ask for prove in case of theft or fraud in your business

Spot on, copy of their banks statement that proves it was cashed. Have fun  Wait for custiy's red face.

[RO-Sheen]

It could be an innocent mistake.

They might have sent it but it got lost in the post but Jacobs suggestion of them checking their bank statement will confirm if it has been cashed.
For this reason I always keep a record of the names of every cheque I cash every weekend.

[supernova77]

Ask them for the cheque number and a copy of the cheque stump?

Andy

[paul saunders]

Kill them. 

[CLEANCARE WC]

you need to relax sswc, time to get that banjo out again  

[Steven Shoreditch]

Kill them. 

[Dave Anderson]

A fork in the eye will help this situation.

[Paul Coleman]

I have a photocopy of every cheque that I've banked in the last five years.  I would ask them what date their statement showed the cheque leaving their account.  Once they gave me the date, I would hit them with my photocopies.
It may well be a genuine admin error.  However, it's funny how no-one ever makes a mistake by making an extra payment (actually it did happen once but I credited it to the next clean).

[rosskesava]

I've had a few of those types of customers. It's odd how they say they've already paid only after repeated request for the money.

The last time I had that situation (for a £60 job) I told the customer what I thought of them and walked away. It's not worth the hassle for smaller amounts of money but telling this wally what I thought of him, that was very therapeutic and was almost worth the 60 quid loss.

[A & J Owen Window Cleaning]

pinch there dog and hold it to randsom. 1million and ya get ya dog back.

[sandy]

order loads of stuff then say u paid

[bobplum]

get some concrete delivered to the drive

[steve rix]

Try money claim online. Its the same as a ccj done online. Dead simple to use and it works!!