In the early days of CIU there were a few occasions where genuine questions about Ionic products were raised by members here, and answers where given by other members that were incorrect. This was innocent enough, and members gave what they thought was the right answer, but unfortunately wasn't.
On one or two of those occassions, someone here at ionic wanted to answer with the correct information, but at the same time didnt want to appear to be "pushing" product and so joined up simply to answer those questions.
As time went on, and more and more Ionic system owners joined CIU, there became more members who actually owned and knew about how our products worked, and so were able to answer questions from their own experience. That being the case, there was no longer any need for someone from Ionic to answer those questions.
This was all before my time with Ionic, and the people who actually were involved in this have not been with the company for some years. As some may know, my dad used to post on here many years ago, but found he got drawn into lots of arguments, often with other suppliers, and so made a decision to leave the forums for good. That is the extent of our involvement in CIU to date, and as things advance I see more and more genuine questions about our products, and again sometimes incorrect information is given. The only reason that I comment here is to present the correct information about our products,