[Sapphire Window Cleaning]

What is a sure fire way to get commercial window cleaning jobs?

To guys who have commercial contracts.

How did you get them?
Did you use salesmen?
Did the commercial work come to you? If so was it from your website or media advertising?




Matt

[Smudger]

Offer to do them for free Matt 

i think that might work...


Darran

[Sapphire Window Cleaning]

Offer to do them for free Matt 

i think that might work...


Darran

That must be where I am going wrong Darran 

[Smudger]

hehehe....

wish i could be of some help, but TBH i concentrate on Domestic, all the commercial has come to me, but
it's stuff like nursing homes and independant biz.   not your starbuck's/ tescos stuff.

Darran

[Sapphire Window Cleaning]

its ok thanks Darran, maybe the like of Tesco's etc only use national companies.

[Kate2]

Hi Sapphire, im sure that alot comes in via websites.  For example colleague of mine we did prob over 150 calls on Monday

Here are the responses



A Weve had the same cleaner for years
B Head Office
C Manager not in/in meeting
D On holiday
E Try tomorrow
F Friend of the family does the windows
G Try tomorrow and then get diverted to head office



Is an extremely difficult nut to crack

[mci services]

Is an extremely difficult nut to crack


and the ones that have cracked will not tell you anyway

There is hundred's and thousand's of posts on here explaining how to get domestic customers but very few if any for commercial.

[Crystal-clear]

i got a bit lucky the other day simply canvassed a house guy later upon call chose to stick to his old windy,

but told me i can clean his office front 2 floors, he knows about wfp will pay apon invoice right away with bacs, its in kingston will price it up this week.


I guess a bit of word of mouth might help he told me he will put a good word in with the other offices if i do a good job.

got no idea how its gona work im 99% domestic but the good thing about commercial is pretty much you can start very early i would like to have a few more 2-3 per day so i can start like 6-7am! once it gets to 8.45 right on domestic!

[Kate2]

Stu when you go through lists of 2800 data wise

Its the same old story I get told over and over, alot is loyalty, the receptionist decides that its her choice to make the decision for the whole company - no worries Ive got round that route for years.  I should do, after 20  I just ammend my converasation accordingly

[mci services]

Stu when you go through lists of 2800 data wise

Its the same old story I get told over and over, alot is loyalty, the receptionist decides that its her choice to make the decision for the whole company - no worries Ive got round that route for years.  I should do, after 20  I just ammend my converasation accordingly

I wasn't knocking your sales technique kate, just saying not many successful commercial cleaners will blab on here on how they done it.

[Kate2]

Stu of course,no worries at all, dont be daft no offense taken AT ALL

To be honest I dont think there is any secret

[Sapphire Window Cleaning]

Kate I was thinking of physically going into the offices and just handing them a flyer explaining my services and giving them half a dozen pens with my name and telephone numbers on to pass around the staff.




Matt

[Crystal-clear]

yer it just must be a case of doing the leg work, putting in the hours ringing poping in, having a chat with the manager ,

oh the other day i saw a couple of staff cleaning there own restaurant windows i was in traffic took the number down , called it when i got home explained i could remove that obligation from your staff for a reasonable price.

the guy seems intrested wants me to come in and seemed quite happy once per month or 2 months, havnt had a chance yet thou !

[Crystal-clear]

Kate I was thinking of physically going into the offices and just handing them a flyer explaining my services and giving them half a dozen pens with my name and telephone numbers on to pass around the staff.




Matt

why not mate!

It wont do any harm , the only thing that comes to my mind is that you will pick up alot more domestic doing this, for reasons that we know of , manager,head office etc etc,

but i guess you will get some too, i must try and get a few more and i feel the perfect mix will be great, in an ideal world you wana get to your commercial early then back on houses!

[Moderator David@stives]

Professionalism, profesionalism, professionalism. In that order

[Sapphire Window Cleaning]

I had 100 personalised pens delivered last week.
I am thinking that mugs would be a great idea too, specially if the receptionist uses it at her desk, it would be advertising to their clients etc
 

[Kate2]

Sapphire, I wouldnt do that you need to get yourself in front of the decision maker.  Leaflets with regards to commercial are probably going to travel around like a passport in cyberspace.  Its direct, decision marketing, they know you are coming, you know who you are going to see. Its just a different kettle of fish with Comms because its absolute resolute you need to speak to the decision maker

Hope that helps

Regards

[Ian Rochester]

There's no set way of picking up commercial work, it's generally the same concept as domestic unless you are going for the really big work.

I picked up a £120/month contract from a conversation I had with a guy at a burger bar on an industrial estate last week.  It turned out he was the engineering manager and they didn't have anyone doing their windows, I went round, email them a price and got a reply email yesterday from the purchasing department giving us the go ahead.

First clean to be done next week.

Had another one last month where we do the windows on a house opposite a block of flats, a woman in a suit came over and asked if we could price up to clean the block of flats, she was the facilities manager for a property management company that looks after the building.  Got the job as well as the stairwell and underground garage cleaning contract.  Hopefully more will come from it.

[mark dew]

About 25% of my income is from commercial work and has come from yell.com (free listing) or through a cleaning company who sub their window cleaning work out.
 

[Sapphire Window Cleaning]

These are the pens I were planning on leaving to potential customers after I visit the offices.



Matt