Customer had all her soffit beams (don't know what they are called) replaced, and had them painted by what I think is bitumen, it sure smells like it.
Unfortunately there are many specks, and small blobs of it on the window sill. I've tried Thompsons upvc restorer, but only gets rid of the surface stuff, but it's severely ingrained in the upvc.
I've told customer I would look into it, and how to proceed.
Any tips? Thanks.