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stephen.b1

  • Posts: 259
bank accounts
« on: December 29, 2010, 03:09:45 pm »
i have a santander bank account but it dose not show the ref just the last name of the account holder
what do other banks show on statements
will it show first line of the address as the ref
thanks in advance

stephen.b1

  • Posts: 259
Re: bank accounts
« Reply #1 on: December 29, 2010, 03:12:33 pm »
sorry just thought this is for bank transfers, bacs

Blue Frog Systems

  • Posts: 3813
Re: bank accounts
« Reply #2 on: December 29, 2010, 03:38:14 pm »
My Lloyds business account shows name and address (only a few come through without an address in the reference)
Only those who risk going too far will truly know how far they can actually go

Paul Coleman

Re: bank accounts
« Reply #3 on: December 29, 2010, 05:49:39 pm »
i have a santander bank account but it dose not show the ref just the last name of the account holder
what do other banks show on statements
will it show first line of the address as the ref
thanks in advance

Santander do not show the references that you supply to the customer.  They do if the account has been migrated from A & L though but I wonder how long that will last.
Due to this issue, I put cash and cheques into the Santander business account (easy deposit at ATM 24/7) and I receive bank transfers into my Co-op business account - which I started for this specific purpose.
I went through the complaints procedure with Santander after they stopped showing the references.  Their final letter was that they might get around to it sometime if they could be arsed. I wrote back saying that I could be arsed to go elsewhere and get an account at another bank.  Well, it wasn't worded exactly like that but that was the gist of it.

Denise l

  • Posts: 1915
Re: bank accounts
« Reply #4 on: December 29, 2010, 05:56:00 pm »
Had my Santander bank statement today with my name & address on it but on the back, someone else'sname a/c no and transactions. Rang them and they said they would put another one in the post! Told them not good enough as they have seriously breached Data Protection, asked to be put thru to Complaints Dept and they cut me off! Crap service.

Paul Coleman

Re: bank accounts
« Reply #5 on: December 29, 2010, 06:13:54 pm »
Had my Santander bank statement today with my name & address on it but on the back, someone else'sname a/c no and transactions. Rang them and they said they would put another one in the post! Told them not good enough as they have seriously breached Data Protection, asked to be put thru to Complaints Dept and they cut me off! Crap service.

So it's still happening?
This has happened a lot lately with Santander and they are up for some huge fines.  Also, compensation of £100 per incident should be paid out.  Unfortunately, I think that goes to the person whose data you received rather than to you.

Have a read of this if you want to:-

http://www.moneysavingexpert.com/news/banking/2010/12/santander-could-face-2-million-compensation-bill-for-statement-blunder?utm_source=forum&utm_medium=sidebar&utm_campaign=box

Handyman Window Cleaning Services

  • Posts: 410
Re: bank accounts
« Reply #6 on: December 29, 2010, 11:46:57 pm »
before it fully clears in to my account only name is shown, after it clears reference (address) and name are shown

i have a natwest account
Stephen C Brophy

stephen.b1

  • Posts: 259
Re: bank accounts
« Reply #7 on: December 29, 2010, 11:54:16 pm »
thanks peps i will keep the santader acc as the bank is only half a mile awayan use it for cheques
and open a coop acc for bacs
much apreciated

Handyman Window Cleaning Services

  • Posts: 410
Re: bank accounts
« Reply #8 on: December 30, 2010, 12:14:37 am »
im thinking of getting a 2nd bank account for cheaques  has to be free banking tho natwest charge me 30p a cheaque and ive been using my personal account to avoid the charges, but not all cheaques are mde out to me some put company name instead
Stephen C Brophy

stephen.b1

  • Posts: 259
Re: bank accounts
« Reply #9 on: December 30, 2010, 10:20:44 am »
santander is free and i can put cheques in in my name or bussines name