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Steve_c

Advice needed
« on: December 16, 2010, 03:33:32 pm »
 I have had a customer's cheque bounce on me, she wont answer the phone or the door she is just not communicating with me at all.  I have left her messages and i still don't get a reply. This is the only time it has happened to me in two years of trading. How would you Handel it? Thanks.
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simbo

  • Posts: 609
Re: Advice needed
« Reply #1 on: December 16, 2010, 03:38:38 pm »
had happen to me a couple of times mate and almost certainly will to you, you just have to write it off mate and enter in your books as a bad debt.
If really miffed put some dirty water in a spray bottle and squirt the hell out of the windows, makes you feel less ripped off ;)
paul
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supernova77

  • Posts: 3547
Re: Advice needed
« Reply #2 on: December 16, 2010, 03:39:05 pm »
How much is the cheque for?

Send her a recorded delivery letter giving her 7 days to pay up and see what happens.

Andy
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Count Phil

  • Posts: 656
Re: Advice needed
« Reply #3 on: December 16, 2010, 03:41:15 pm »
If it isn't for much then just write it off. The customer is clearly in trouble if the window cleaner can't be paid.
Pursuing them will be adding to their woes to be honest. Its up to you but I would just forget about it.
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Count Phil

  • Posts: 656
Re: Advice needed
« Reply #4 on: December 16, 2010, 05:11:48 pm »
Crapping heck, its just a cheque! The person is probably about to lose their house, yeah threaten them with legal action!
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davids3511

  • Posts: 2506
Re: Advice needed
« Reply #5 on: December 16, 2010, 05:18:16 pm »
Quote from: Count Phil on December 16, 2010, 05:11:48 pm
Crapping heck, its just a cheque! The person is probably about to lose their house, yeah threaten them with legal action!
Yeah, we should all work for free. No way should the customer have had to cancel your services when she knew she would struggle to pay. No way should she have to have the decency to answer the door and be honest and say she is skint. Get a grip steve!!
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Frankybadboy

  • Posts: 9022
Re: Advice needed
« Reply #6 on: December 16, 2010, 05:36:23 pm »
send the monster off bfg around he get your money. ;) ;)
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tompoole

  • Posts: 800
Re: Advice needed
« Reply #7 on: December 16, 2010, 06:24:36 pm »
I've had five non payers now in three years, I let debt go
To £40 then send letter then dump if no payment and move on
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johnny_h

  • Posts: 689
Re: Advice needed
« Reply #8 on: December 16, 2010, 07:24:04 pm »
let it go she'll be having a bad enough christmas as it is dont go back forget and have a good christmas with your family and friends
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AUDI VIDE TACE

Poles R Us

Re: Advice needed
« Reply #9 on: December 16, 2010, 07:32:09 pm »
Quote from: Count Phil on December 16, 2010, 03:41:15 pm
If it isn't for much then just write it off. The customer is clearly in trouble if the window cleaner can't be paid.
Pursuing them will be adding to their woes to be honest. Its up to you but I would just forget about it.

you a vicar on the side ;D
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