[Darranvps]

Was she a southerner, they are a right load of miserable spineless buggers - most of them can't even look you in the eye

[A & J Owen Window Cleaning]

I'd have done same - she was obviously up for it.

If they are usually OK but are rude just the once we give them one chance only - except for one who was so rude we just walked off. We had just done one window and the suds were left on it - we didn't take the money - he's got no ladders so he'd have to pay someone to clean it up 

3 strikes and your out has to apply this includes 'not this time', not paying or just generally being difficult about when you come. These people can really get you down and they have to go.

Someone criticising their previous window cleaner always has the alarm bells going also..

[Johnny B]

I had a customer who let me clean all the front windows, then came out just as I had finished them , to tell me she didn't want them doing this time. No problem, said I, with a smile, as she closed the door.

A few months passed, without me going back to the house, when a customer over the road, with whom the ex-customers are friends, told me they wanted me to clean their windows again.
It was the husband who wanted me to do them, and it was the wife who had 'cancelled'. I explained that I can't do them in view of what happened to me the last time.

I did feel a bit bad, strangely enough, but then I felt I had been treated shabbily, and now never go back to anyone who treats me this way.

I am always polite, but I must admit I may be fuming underneath, and almost feel a grudging admiration for those of you who really say it how it is!

John.

[Londoner]

Not very often, but every now and again its nice to tell them how you really feel.

Some customers just see you as a sort of whipping boy that they can take out their pent up aggression on. this one just took me at a bad time and got a mouthful back.

[richard jagger]

The custy was not fit but poo.I had this couple messing me around owed money for 4 months always saying collect at a certain time and then been out. IT drove me nuts 15 quid it was.I had some super glue in the in the van so pushed a tooth pick in the key followed by some super glue. I then moved on to my next job 5 houses down. The poor sucker came home 10 minutes and could not get into his home and it was icy cold .He had to get the locksmith out.That cost him more than 15 quid.I felt a bit better.

[tompoole]

Don't tend to ever go back to people who think their
poope don't stink! I can tell em a mile off now . Only ever let
People owe meŁ40 large jobs over that get collected straight
Away , if people don't pay I don't do it. You don't go to a shoe
Shop , pick a pair of shoes then walk out and say bill me or
I'll pay next time do you? No ! So why should I have to wait

[Gav Camm lammy 283]

fantastic  r u going dump
on her step then